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Hard drive problem (virus?) Stuck in safe-mode and Qttask error

by Kritz / March 19, 2004 8:44 AM PST

I'm pretty sure my computer got a virus, trojan, etc. I have a cable modem with no firewall nor anti-virus (I know... I'm getting them both now). My computer would bout on in the middle of the night, some of the settings were changed, clock was hours off, but everything ran fine. I disconnected the cable, and thought all was fine. Then, when I blew a fuse, the computer rebouted, scan disc found an unusually long file name, and everything is in Safe Mode. (Although it doesn't state it is in Safe Mode, it looks just like it-- 12 color). Error Msg: "Qttask caused invalid page fault in module KERNE32.DLL at 015f:bff9dba7"

I can still use it for basics. Is there anything that would find and fix the problem (Scan Disc locks up around 50%)-- free or retail? Or do I have to wipe the hard drive clean and reinstall everything?

Thanks for your help,

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Re:Hard drive problem (virus?) Stuck in safe-mode and Qttask error
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Re:Hard drive problem (virus?) Stuck in safe-mode and Qttask error
by Tom Aikman / March 19, 2004 11:08 PM PST

First, the error is Quicktime. Shut that off using... Start>Run>msconfig>startup>uncheck qttask>reboot.
Second, if you have XP simply try to system restore to before the "fuse blow".
Stuck in safe mode? You may have a video card issue due to the electrical issue you had. Have you tried changing the video settings?

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