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Question

Hard drive problem?

by Oct 17, 2012 12:38PM PDT

So I order this new desktop I just got today, it is suppose to have a 2TB SATA drive, but when I go into computer on the home menu only my C: drive is a 55GB ssd drive or something along those lines? I went into computer properties and viewed all of my hard drives it recodnizes I have the 2tb one but it said it was't working and now it says it is how do I set it so I can use it.

Discussion is locked

10 Posts
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Answer
Sounds more like an OS install issue.
by Former Forum moderator Oct 17, 2012 1:18PM PDT

I'm guessing you have a boot SSD so for the 2TB drive did you or the person who made this beast partition and format the 2TB drive?

Also, why did they pick such a small SSD for the boot drive? You may want to remove that and just use the 2TB drive rather than learn why I'm asking.
Bob

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Well uhh
by Dkace Oct 18, 2012 1:18AM PDT

Well I never did anything to the computer it is a cyberpower gaming pc I found the 2tb hard drive its labled (2000 Gb's) on top of it its in one of the like 5 slots torward the front that can hold hard drives but im not sure about anything else I have never done anything to it I just turned it on I have a windows 7 disk but it does't install and I figure I don't need it since im already running windows

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This is when
by r. proffitt Former Forum moderator Oct 18, 2012 1:39AM PDT

This is when many folk discover they have to learn more about Windows. I dropped a hint you may have to partition and format the 2TB drive for it to show in Windows Explorer. Your replies sound as if this is your first PC.
Bob

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Answer
Re: 2 TB disk
by Former Forum moderator Oct 18, 2012 1:35AM PDT

- "It is supposed to have the disk, but it says it isn't working." So back to the shop and ask them to fix it under warranty.
- "But now it says it is, but I can't use it". Why can't you use it?


Kees

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Well I can't use it because theres no where to find it.
by Dkace Oct 18, 2012 2:25AM PDT

Well this is't my first pc or anything but I want to have the ssd to boot and let me put all of my games and everything else on my 2terabyte hard drive wich I am not sure of how to format considering its not on the list Home menu>Computer It would be a great help if anyone helped me get this hard drive working so I can actually download the games and not have a pc built for gaming for no reason.

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The short short consise QUESTION that has an answer.
by r. proffitt Former Forum moderator Oct 18, 2012 2:32AM PDT

Did you partition and format the 2TB drive?

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Uhh mind saying how?
by Dkace Oct 18, 2012 2:34AM PDT

Not sure how to format it mind telling me? Its windows 7.

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It's over in Disk management. Link follows.
by r. proffitt Former Forum moderator Oct 18, 2012 2:49AM PDT
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Thanks Bob!
by Dkace Oct 18, 2012 3:03AM PDT

Thanks For everything I'll let you know how it goes in a little bit im waiting for the new monitor to come and Il do it when that gets here.

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Answer
Don't play around
by Oct 18, 2012 5:42AM PDT

To have such an issue is NOT good. You also state its a Cyperpower PC, return it and get your money back. Don't allow them to drag their feet because they have such a poor service record. Do this NOW before bill is due(credit card?) .

There is no reason for that 2Tb not to work, it's suppose to be up and running and be available. You have been warned. Check the BBB and find comments on Cyperpower.

tada -----Willy Happy

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