Computer Help forum

General discussion

hard drive issue


I have taken the task of helping my friend build a computer. We have bought hardware from all over the place and have all the parts we need. The problem is when we go to install XP onto the hard drive, the installation stops and gives a blue screen error. It says that there is a bad sector on the hard drive. I have tried to format the drive but no success. My question is, is there any way to save this hard drive and if so how do I do that?

Discussion is locked
You are posting a reply to: hard drive issue
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: hard drive issue
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
You might try ...

In reply to: hard drive issue

booting the XP installation CD then choosing the repair option to access the Recovery Console.

Once in the Recovery Console try typing chkdsk /f /r then press the enter/return key and allow the scan to happen.

When finished type EXIT and allow the reboot and re-try the installation.

Collapse -
Is it brand new and under warranty?

In reply to: hard drive issue

If so, get it replaced. If you want, you should be able to download the drive manufacturer's disk diagnostics tools. Some will even generate a code you can put into an on line RMA request. I wouldn't try to rescue a hard drive that was defective right out of the box.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.