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hard drive issue

by py52126 / December 1, 2008 11:42 AM PST

hi,

I have taken the task of helping my friend build a computer. We have bought hardware from all over the place and have all the parts we need. The problem is when we go to install XP onto the hard drive, the installation stops and gives a blue screen error. It says that there is a bad sector on the hard drive. I have tried to format the drive but no success. My question is, is there any way to save this hard drive and if so how do I do that?

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You might try ...
by Edward ODaniel / December 2, 2008 3:59 AM PST
In reply to: hard drive issue

booting the XP installation CD then choosing the repair option to access the Recovery Console.

Once in the Recovery Console try typing chkdsk /f /r then press the enter/return key and allow the scan to happen.

When finished type EXIT and allow the reboot and re-try the installation.

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Is it brand new and under warranty?
by Steven Haninger / December 2, 2008 4:14 AM PST
In reply to: hard drive issue

If so, get it replaced. If you want, you should be able to download the drive manufacturer's disk diagnostics tools. Some will even generate a code you can put into an on line RMA request. I wouldn't try to rescue a hard drive that was defective right out of the box.

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