Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Hard drive failure, motherboard failure or RAM failure?

Jul 21, 2007 10:55AM PDT

System specs: AMD Athlon64 3000+ CPU, MSI Socket 745 motherboard, 512MB DDR RAM, 80GB hard drive, Windows XP SP2.

Problem: Okay, recently I have been getting error messages saying various Windows components failed and I was in need of an restart. This went on for about two days before a more serious problem started occurring, random restarts. With no warning, all the hardware components (Fans, Hdd ,etc) would power down and restart. I figured it was my install of Windows going bad so I reinstalled it. But the problems continued. So, today, I get another Windows component failure message so I restarted, only it wouldn't load Windows. It would get past the BIOS screen and restart. I thought it was the HDD but I swapped it out with a working one and it still wouldn't load Windows. Next, I tried a power supply swap ending in the same result. I couldn't try a RAM swap due to lack of additional DDR RAM. So, my question is, could it be the HDD, RAM, or the motherboard causing the problems?

Discussion is locked

- Collapse -
Troubleshooting Will Tell...
Jul 22, 2007 4:24AM PDT

The EXACT errors you were seeing might help us.

In the meantime, the repeated restarting seems to indicate that it's not the hard drive and probably not the Windows installation.... but as to the other items, it could be a number of things.. First, make sure to blow out all the dust and junk from the around the fans and processor, the heatsink, and all other areas inside the tower.. Next, see if there are any bulging capacitors on the motherboard which would indicate heat damage. Also, if you've ever worked on the heatsink or processor, the problem could also stem from the lack of heat dispersion in the thermal paste.. Removing the old and replacing with a thin coating of new paste can fix that issue.

Next, the RAM is indeed a possiblity but the only way to test is to swap in a known good stick..

Hope this helps.

Grif

- Collapse -
mobo
Jul 22, 2007 10:40AM PDT

sounds your mobo is taking its last bow. ram problems popup either sporadically or right at os start up. weird flake outs are usually the mobo.

fortunately, new mobo/cpu/ram is pretty cheap and you'll really notice the speedup. even a $180 upgrade will be well spent.
$60 mobo: http://www.newegg.com/Product/Product.aspx?Item=N82E16813138052
$40 1gb ram: http://www.newegg.com/Product/Product.aspx?Item=N82E16820146580
$80 athlon64 x2 4200+: http://www.newegg.com/Product/Product.aspx?Item=N82E16819103741

- Collapse -
Fixed
Jul 22, 2007 10:48AM PDT

Well, I had to install a floppy drive and spend a day getting it to work , but I ran FDisk on the drive. That allowed me to install Windows and right now it is in working order. I will probably look into getting the parts for a new system but currently it is in working order. Thanks.