General discussion

Hard Drive encrypted but not?

Jan 12, 2016 8:18PM PST

My brother was stupidly playing around with my hard drive and some of it's properties and encrypted some of my folders without backing them up.
I did the standard decrypting but the folders are still encrypted? There are no padlocks or highlighted green text saying that certain files/folders are encrypted, it's only when I try to open them when I get a permission error.
I've tried setting the permission to the Admin but the files within folders, still won't open. For example I have a huge file of movies, I can access the folder but when I try to play a movie windows Media Player, WinAmp and VLCPlayer all say the file cannot be accessed because of a permission error.
I'm too worried about losing important files or doing permanent damage to reset my computer to see if that helps.

Any ideas?

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There is a setting to turn Bitlocker
Jan 13, 2016 4:30AM PST

off. That is if Bitlocker was used. It's the encryption tool that comes with Windows. I would Google the subject with the tool used to encrypt.

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Bitlocker wasn't used
Jan 13, 2016 8:48AM PST

to encrypt the hard drive. They right clicked a folder and followed this path Properties > Advanced > then checked "Encrypt contents to secure data", they also panicked and cancelled the encryption process a couple of seconds into it. So I don't know if that's caused a glitch of some kind that's causing this.

Thank you for the advice though, I did hope it was the cause.

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So what was the backup plan?
Jan 13, 2016 8:13AM PST

I mean all Windows and PC users know we only lose what we don't backup.

Maybe this is the time to backup your stuff to a few places and get ready for the factory reset.

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There was no backup plan
Jan 13, 2016 1:51PM PST

because I wasn't the one who planned on encrypting the files, there was no plans to encrypt them ever and they can't be backed up now because they're already glitch-encrypted with no way to decrypt them.

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That's sad to read.
Jan 13, 2016 2:05PM PST

So with the advice so far there is no undo or decrypt in any menu.

This is usually how most learn why they hear so many times "we only lose what we don't backup."

If you feel it was Microsoft's OS to encrypt you need to call them or next.

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