Hard drive compatibility on X Box one

Hi - first up, my tech knowledge is barely minimal, so please bear this in mind if you respond. My son has an X Box 1 (500gb). For Easter I bought him an external hard drive (Bipra 500gb). Info suggested that I simply plug in and will be presented with an option to format the drive and use as storage. This did not happen. I plugged into my laptop and all was ok. Found a post on the web that said I could reformat the drive from one format (cannot remember) to FAT32. This I did. I plugged into the X Box and everything worked perfectly. Problem is, the Xbox seems to lose sight of the hard drive once it has been turned off/turned on again. Havent plugged back into the laptop, but assume that I will have to go through the reformatting process again to FAT32 (I have no idea what this means, but it did work). How can I format the hard drive so that the X box always recognises it? Hope that all makes sense.

Discussion is locked
Reply to: Hard drive compatibility on X Box one
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Hard drive compatibility on X Box one
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
If it loses sight of it on power off/on

Then it's incompatible in some way. Ask the maker what to try next.

- Collapse -
Ext disk

Plug it into the laptop and see what happens.
If it wants to reformat, do so.
Now turn the laptop off/on a few times and see if the laptop loses sight of the ext.

CNET Forums