Try this. Tell what antivirus you installed.
I had issues with NAV 2004, so we cleaned it off and installed Free AVG from grisoft.com and it cured that one. Sorry, I have no cure for 2004 for a few months.
Bob
I have a problem with a particular computer running Outlook 2002 (SP2) on Windows XP that's got me stumped. When composing a new message, if I select File > Insert on the menu to insert an attachment, Outlook displays an hourglass, and stops responding. This occurs the moment I click on the "Insert" menu item; the file selection dialogue does not appear. No other applications are affected - it's just Outlook that no longer responds. In addition, if I attempt to close Outlook via the task manager, an error message is generated indicating that the process cannot terminated because it is in a debugging mode.
Unfortunately, this error is not consistently repeatable; it occurs about once a week, on average. I would like provide more detailed information, but I have been unable to reproduce the problem today.

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