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General discussion

Handhelds/PDA

Dec 12, 2010 2:13AM PST

I can't find a driver for my m500 Palm or my visor so that they will work with vista home premium. Any help appreciated.

Discussion is locked

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Link, comment.
Dec 12, 2010 2:27AM PST
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Yep,
Dec 12, 2010 6:22AM PST

I've tried everything I can find. This is a problem that I have encountered before. The web site says that the app will work with vista but I can't make it hot sync. My visor is relatively old as is my M500. They both preceded Vista as far as I know. There might be a fix somewhere but I haven't been able to locate it yet. I try it every once in a while, but no luck so far.Thanks for the response Bob.

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I have the m500 and can sync;
Dec 12, 2010 6:26AM PST

I use the Palm serial cable and one of those USB to serial adapters. It does work.

Sorry I don't have a visor in the collection.

I thought they noted USB Sync was dead.
Bob

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Where
Dec 12, 2010 7:01AM PST

can I get USB serial adaptor? Or what is it, I may already have one but the only hookup is a cable from my m500 to the pc usb.

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They are a little rare.
Dec 12, 2010 8:20AM PST
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I have the one that
Dec 12, 2010 8:51AM PST

looks like the Belkin. It's a ziplinq retractable that came with the m500. Is the other one any better??
The one I'm using, the m500 seems to work ok but keeps poping up a message:"HOT SYNC Problem" The connection between your handheld and the desktop couldn't be established." Please check your setup and try again.
I get the same message for the visor pretty much. It just won't hot sync, but the calculator etc works great.

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So you have hotsync running and
Dec 12, 2010 10:07AM PST

It's set to the serial port?

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Well
Dec 12, 2010 11:08AM PST

actually, I have tried it both ways with negative results.

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Sorry.
Dec 13, 2010 7:00AM PST

Both ways? I would never expect the USB to work and all I can offer is that serial port hotsync does work fine. But I find that today this is too hard for folk to configure as we have so many settings to set both on the PC with hotsync as well as the PDA's hotsync to serial.
Bob

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What
Dec 12, 2010 11:09AM PST

is going on with this site???

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It seems to be
Dec 12, 2010 11:10AM PST

working now most of the time.

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Recap. Check list.
Dec 13, 2010 8:20AM PST

1. All installed per the link.
2. (PC) Hotsync set to COM1 or whichever serial port is the real serial port.
3. BAUD RATE SET TO ????

4. On the PDA. Hotsync is set to serial.
5. Try auto or other speeds to match what you set on the PC.

You can do this.
Bob

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AS near
Dec 13, 2010 12:07PM PST

as I can tell Bob, I have it set up as you suggest but I'm not any further along than I was yesterday. (I think) Which link are you referring to in item 1 above??

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The link to kb.palm.com
Dec 13, 2010 1:55PM PST

I've set this up far too many times due to me writing PalmOS apps for years.

Since I've gone over the usual and typed it all in above, now it's your turn to tell me about your settings on PC and PDA. I read above you tried it on USB or such but why would we do that with a serial connection?
Bob

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OK Bob!
Dec 22, 2010 5:56AM PST

I have the new charging/hot sync cable. No difference in ability to hot sync. I even tried it on my old xp machine. Any more ideas ?????
I've tried it on usb, I've tried it with the new serial connector. I've downloaded and tried new palm os.
The hand held works great, the pc works great. I just can't seem to hit the right combo to hot sync.

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USB should fail on this OS.
Dec 22, 2010 6:04AM PST

There is no driver for that. So neither hotsync on the PC or the PDA should be set to USB.

I dropped a hint I need to know the serial port settings and hotsync selections you used but can't find it.

All I can do is share it works. It is possible the m500 serial port is fried. But we have a test from that.

Read http://kb.palm.com/wps/portal/kb/common/article/1409_en.html again and share more details.

Bob

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Once again,
Dec 22, 2010 6:44AM PST

Bob, you da man. The visor is working very well, thru a usb port. I have a new motherboard in this system and I can't seem to find a serial port on it. The m500 not so good. I still get the "can't connect" message tor the m500. Care to share the test for the serial port on that.

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Sorry I forgot the link.
Dec 22, 2010 7:08AM PST