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There and many, many viruses/trojans/etc. floating through all the messengers. We need the name of it to help you. Try doing a scan with your Norton and any spyware scanners that you have while in safe mode if you can get in there. Here are the directions for that.
well i have tryed extensivly to find the file name of the virus for you, but no luck im afraid. the problems with processes menu and reg. edit closing after a few seconds have suddenly vanished, so all that remains is not being able to go on websites. i tryed my file sharing program, and that worked fine, im pretty sure other things work aswell on the web, its just norton doesnt work at all, and i cant access webpages.
WHAT are you using for
AntiSpyware Programs? Norton is for Viruses NOT spyware or trojans although it WILL deal with a few of them, this MAY be spyware or a trojan. Norton will not even work in safe mode? Are you getting for error messages and exactly what do you mean by "norton doesnt work at all"?
tryed some of those allready
what i mean by norton not working, is that it doesnt load at startup and when i double click on it on desktop, it gives me a message saying it failed to load, or something, do u want to send message to microsoft about it. norton wont work in safe mode either.
thnx for the links to software but i have allready tryed 3 of those, please bear in mind though that i cant access the internet, so online scanners arent any use. I have tryed adaware, spybot, spyware doctore, sting and a few others.
iv found some information on the problem and gonna go try that now, thnx a lot for all the replys and ill post back here if i dont have any luck
(NT) OK, Keep us posted if you need more help.
hi, i searched around a bit, and one of the msn viruses that was mentioned on a website was W32.serflog.b i searched the registry for it, and there it was, W32.serflog.b so im pretty sure thats whats been stopping my norton from working and stoping me from accessing websites. When i looked on norton website they said that it stops u accesing security websites not the whole net, which is kinda worrying. i think that trojan that my virus scanner deleted has messed it up as i can access msconfig and regedit and stuff which im not suppose to be able to if i have this virus. norton says i need to scan with norton antivirus and delete the file which is a bit of a joke as the virus stops norton from working. What i could do is delete the string: W32.serflog.b in the reistry but iv got a feeling this wont cure my net problems, does anyone know how to completely remove this virus and restore internet settings that it ruined somehow?
(NT) You're welcome and Good luck to you.
Same type of virus bt diffrent type of effects.
Hi. I've got the same type of virus as ant does(haha, is that really you?). But now the computer is messed up. Whenever i try to turn on my computer, after the screen loads, in a few seconds the entire computer goes to the blue screen that shows <ESC=Boot Menu> <F1=Setup> <F10=System Recover> (Windows XP Home Edition). Whenever I try to reboot the computer, it shows the same thing over again. I tried using the system recover But it does not respond. Now I can't even access the computer without it blinking off in a few seconds. I'm using my backup computer here so.. Please help me!
(P.S. I installed the Windows XP Service pack 2 shortly after i got all the symptoms ant got, but without knowing that i got the virus)
I think I know the name of the virus I have it too
hey I think I know the name of the virus I got information on how to get rid of it from this website:
apparently its a worm called svshost.exe
anyways I followed the instructions on this website and located the folder where it is and the file name but I can't seem to do the next step which was to get hijackit.exe and do a scan looking for particular files listed.
The problem is that I downloaded the hijackit program but when I go to run it, it only stays up for like 5 seconds and then it shuts down on me so I can't locate the files to delete them.
I also have the same problem when I try to run msconfig to get rid of the file from the startup list.
If anyone knows how I can access this stuff without it shutting down on me or another way around it, it would be very much appreciated.
Oh by the way I'm using windows xp home edition
Please follow the advice that was posted
Can't get onto the computer desktop
I can't even enter the computer desktop, let alone do anything but enter the setup menu. I tried using system restore but no use. The only thing now I can think of is system recover. I can't stay on the desktop for more than a few seconds before it transfers me to the screen where it shows <ESC=Boot Menu> <F1=Setup> <F10=System Recover>. I'm stumped. Help!
As I stated before, I am
NOT an expert which was why I recommended posting in one of the HJT expert forums that are listed in my previous post. THEY would be able to offer you better advice than I can.
I have fixed the problem
I had precisely the same virus, with the same symptons i.e no Norton, cant get into registry, system restore not working.
What i did was visit www.symantec.com, then click on the security response tab along the top.
Then scroll down to 'check for security risks' click on that, this will then scan your computer and give you a read out at the end with the name of the viruses that are on your computer.
I then printed that out and telephoned symantec support 02076165813, you will hear some options, please choose virus removal support.
They where brilliant they guided me through a very complicated procedure and eventually i got rid of the virus, my computer is working better than ever now.
If you want any more info you can email me on firstname.lastname@example.org
weird variation of virus
fortunately, i didn't restart. my computer is actually working relatively normal. internet is fine task manager is normal..as far as i know. But the msconfig refuses to stay up. that's the only thing that is telling me the stupid virus is still on my system. when i got first got it i think i deleted all my cookies and internet files. whether or not it helped i don't know. anyone else have this happen?
I got the "haha is this you?" followed by the messengerstats page... and I had a brain fart by letting that go through.
My internet works fine... my norton doesn't seem to work and I cant log on to msn messenger or any symantec wed pages. I can pull up msconfig and turned off csrss for startup...originally it closed after 2 seconds but now it doesnt, I cleared out all the csrss files that I could, I understand that csrss is an important file on a normal functioning computer, this virus disguises itself as it....
I've used all of those original programs recommended with little success (starter, ccleaner, adaware and even ewido)
Im using XP Home
I also cleared out netstat.exe
And Ive rebooted quite a few times hoping different methods had worked...to no success.
I found a solution to the msn virus problem
hey I finally found the solution to get rid of the msn messenger virus. Since I knew the name of teh virus I got from the haha is this u link thing I downloaded the following program and scanned my computer and it found it and delted it.
here is the link:
The name of the worm is svshost, I had the same problem with the msconfig not staying up for more than 3 secs and so forth.
Everything works good now so well this might help some people out.
There is a new variety of this virus thingy out there...
And this is how I cured it.
Here is the message I got from a good friend.
"wow, this is you? http://www.messengerstats.net/profile.php?msn=[my e-mail address]"
I clicked the link, downloaded the file, and it autoran the executable, corrupting my computer.
First, do NOT restart your computer until the following is done.
1)"Start"/"Find"/vzxeeg -- there should be a folder called vzxeeg. Delete it. Also, while you're at it, delete netstat.com, and netstat.exe, if they are on your computer.
2)msconfig editing -- go to "Start"/"Run" and run "msconfig" (w/o quot. marks) Click the "Startup" tab. Deselect "CSRSS", and "load=" and "run=" if they are listed. If not.... well, I'll follow up on that. My friend is also infected with the virus, but it's a little different on his computer since he restarted...
3)Final cleanup -- "Start"/"Find" -- look for any fragments of csrss and delete them. You don't want this on your computer.
I hope I've been a help to someone. If you need more help, reply -- I'll be checking this forum for a few more days after today (10/25/05).
After a restart
What do you do if the computer was restarted? My roommate had this happen to his computer and he restarted it before your post came along. How do we get rid of it after he restarted it? Please help!
yeah i have that virus and i did restart my computer already, my norton does not work so i downloaded a trial version of norton and that doesnt work either. i can use the internet, but i cant go to any webpages that would take me to symantec support. so if you have a solution for me that would be great!!!
This MSN Virus
If anyone knows the actual virus' NAME, then you can go to
There, you can download a tool to remove that virus. I personally have NO idea what the name of the virus is, and if I could figure that out, I could download the appropriate tool, but there are 88 tools, and at about 10 minutes a tool, well, you do the math...
Can't find vzxeeg
I have the same problems and also restarted my computer already. I tried to look for the file vzxeeg anyway and couldn't find it. I did find the netstat stuff though. I deleted them but i doubt it really helps me right now. I tried to run msconfig but it shuts off after two seconds, just like my microsoft antivirus program. When I am connected to the internet, my pages get hijacked and my MSN gets turned on automatically. Please please help! Thanks a million.
Hidden files displayed? (also, may have the ID of the virus)
(Ok, first of all, my OS is Windows 98SE, so things might be a bit different for all you XP/NT/etc. users out there...
Oh, and I'm no computer expert either, just someone with some experience.)
If you have hidden files set to not be displayed (which is part of the virus' programming), you MAY not be able to see the folder (I'm not sure -- I removed the folder yesterday). Go to any folder, "View"/"Folder Options...", click the "View" tab, look under "Hidden Files", and click "Show All Files". Now, hidden files will be displayed. Try finding vzxeeg now -- it just might work.
I was searching through Symantec.com, and this virus seemed unusually close to the one being discussed.
It's not the same, I don't think, but.... very similar.
Good luck with all your computers! Don't lose hope!
i also have this virus, its getting around a bit isnt it lol..
i did the reboot as well, so i'd be greatful to hear what you come up with from
i managed to load it up in safe mode with networking so i could get msconfig to stay up for longer than a seccond.... so i was able to disable the CSRSS file.
it wont allow me to delete teh files on the comp though.
cant find vzxeeg at all however.....
i managed to disabe csrss from the startup by clicking very quickly before it closed, haha. i deleted the appropriate csrss files by checking when they were created, i left two because they were created when i got my computer so they are probably legit. i also found a file in Prefetch called "myemailadress"@hotmail.com ######## that was also created when the virus was downloaded so i deleted that aswell. i can find that other file that was mentioned and the problem doesnt seem to be fixed. my norton still doesnt work and the startup still closes seconds after i open it.
im looking forward to someone posting a fix for it for people who have already restarted their computer. this is the only place ive found where people have even discussed this.
Got Rid of it.
Had the is this really you virus, Tried everything I could with no success. Made sure that I had all the software/drivers I needed handy. Saved all files that I wanted to keep from my PC on CD's and did a fresh install. Sorry but I think it's the only way........