had malware. used sys have only black screen and

Cursor. LOOKSlike a dos only cannot interact

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A little light on detail.

No mention of the malware's name but if you google XP REPAIR INSTALL that's a common fix. If the OS has failed and you need to get your files out, many boot up an UBUNTU CD (see google) and drag the files off.

Then they can reinstall.

An preemptive answer to the "I don't have the XP CD" is that we need one or those restore CDs to recover the machine after we get our files out safely.

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Forgot one thing.

Unplug all USB things next time as well.

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What Happens If You Do This?

From the black screen, press Ctrl-Alt-Delete to bring up the Task Manager.. Click on "File" in the upper left, choose "New Task(Run)", then type "Explorer.exe" in the "Open" line and press the "Enter" key.

If your desktop loads, then the problem occurred because the malware caused an issue with explorer.exe and the registry keys associated with it.. If that's the case, then RIGHT click on the link below, choose "Save As", then save the file to your desktop.. Once there, double click on it and choose "yes/OK", when it asks to "merge" the file to your registry. This registry file should fix the basic windows shell registry keys.

Hope this helps.


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