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Guest account is the only one i can access.

by bucky20081 / May 16, 2010 5:11 AM PDT

Hello everyone! I am having this huge problem with a neighbors computer! The guest account is the only one I can access. It has no administrator account! The computer is a dell inspiron one. It has the built in recovery repair on it, but when i try that it has no admin account to type the password in! Please help me with this as I am on a limited time frame, and I am not really familiar with computers. Thanks!

Also, it wont load in safe mode, I have already tried that!

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help?
by bucky20081 / May 16, 2010 6:10 AM PDT

anybody? please help me here =(

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Neighbor's computer
by fahrm / May 16, 2010 6:52 AM PDT

I think if you are not very familiar with computers, you may want to contact Dell for help. I am not familiar with Dell, but obviously there should be a Admin sign on, but perhaps it uses a password. Dell used to have good customer support.

Good Luck

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Admin
by bucky20081 / May 16, 2010 12:01 PM PDT
In reply to: Neighbor's computer

I can't understand that Indian lady from dell and she keeps telling me to contact Microsoft but they try to charge, just to look at it. I'm pretty sure that there is not an admin account on this computer. When I try to run something as administrator, the user account control screen pops up and says "To continue, type administrator password then click OK." But here is the catch, there is not a box to enter the password!!! Could there be a setting that someone could have changed that doesn't allow the guest to type this in? I can pick up on computer knowledge quick if someone could explain this. Thanks again!

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Try turning the Guest Account off
by CassandraF_WinTeam / May 17, 2010 2:22 AM PDT
In reply to: Admin

The guest account has to be turned on in order to use it. This means someone that used your neighbor's computer must have turned on the guest account. Having a conversation with your neighbor may get you the information you need.

This tells you how to turn the guest account off (but you will likely need the administrator password to so), which should leave you with the administrator account:
http://windows.microsoft.com/en-us/windows7/Turn-the-guest-account-on-or-off

Let us know what you find out!
Cassandra

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I tried
by bucky20081 / May 17, 2010 3:56 AM PDT

When it ask me for the administrator password, the box to type it in isn't there. That's what i can't understand. It just has a cancel option. Can someone please help me?

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Return the stolen computer
by BSharpe37 / May 19, 2010 7:42 AM PDT
In reply to: I tried

Return the stolen computer lol.

Pop-in the OS reinstall CD's and start over. Basically what your asking for here is you dont have admin rights to the computer and you want someone or soemthing to reset it. Sadly, you'd have to "Hack" the system if you wanted access.

Reinstall the OS from recovery media.


If you need files off the drive, download a copy of Noppix Boot CD and burn it to a CD. This will allow you unrestricted access to the files in the Windows system, copy the files you out out of the system to a external drive then Reinstall the OS.

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