The third link down on this Google search will take you to the AVG forum for someone else that had the same problem. About halfway down the page, the Moderator tells the person with the problem to delete a certain file in the AVG directory. Sorry I can't just give you the AVG link but CNET is experimenting with filters for spam in the forums here and links that have the word "free" in them don't work at the moment. LOL,GGLD:2004-32,GGLD:en&q=67698688