Samsung forum


grey circle with 3 black dots

by jethrotull180 / August 31, 2015 1:17 PM PDT

hi I've got this icon popping up on my screen and when it does I've got to close page down then re-open as it stops me doing anything any ideas what it is or if I can turn it off.

Discussion is locked
You are posting a reply to: grey circle with 3 black dots
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: grey circle with 3 black dots
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Is this a phone, tv, laptop or ???
by R. Proffitt Forum moderator / August 31, 2015 1:28 PM PDT

Windows PCs get a lot of infections. If you have an infected PC I like bleepcomputer for how they scan and more.

Collapse -
samsung s6 edge
by jethrotull180 / August 31, 2015 5:39 PM PDT

it is a phone

Collapse -
Here's the prior discussion on that.
by R. Proffitt Forum moderator / August 31, 2015 6:37 PM PDT
In reply to: samsung s6 edge
Collapse -
looks like my lost button
by James Denison / August 31, 2015 6:50 PM PDT

but the mystery is how it got from when it was last seen entering the washing machine to that phone!? I'm missing a sock too, if anyone finds it...

Collapse -
I can't use that for a clue.
by R. Proffitt Forum moderator / September 1, 2015 6:16 AM PDT

Android like other OSes gets updates and such. You can factory reset it but my bet is that you'll get it back.

Collapse -
Just like any other OS
by itsdigger / August 31, 2015 7:15 PM PDT
In reply to: samsung s6 edge

Android isn't infallible just because it's built on Linux.
Go figure...
Restore it to factory specs and be done with it...

All Answers

Collapse -
could be updating
by renegade600 / August 31, 2015 1:37 PM PDT

without knowing what type of device you are talking about, it could be that something is updating. Let it go for a while, no more than an hour and see what happens.

Collapse -
samsung s6 edge
by jethrotull180 / August 31, 2015 5:41 PM PDT
In reply to: could be updating

the icon has been there for a few days now and getting annoying

Collapse -
try wiping the cache partition
by renegade600 / September 1, 2015 1:39 AM PDT

try wiping the cache partition. It will not affect your settings or data.

Press and hold the Power/Lock key, tap Power off, and then tap OK to turn off the tablet.
Press and hold the Power/Lock key and Up Volume key at the same time.
Release the Power/lock key when the Samsung logo appears.
Release the Up Volume keys when the Android image appears.
When the menu appears, press the Down Volume key to select Wipe cache partition.
Press the Power/Lock key.
Once the message, “Cache wipe complete” appears on the screen below the menu, Press the Power/Lock key to select Reboot system now.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!