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Question

Greenshot HELP

by volvogirl / June 11, 2016 11:35 AM PDT

I use Greenshot a lot to capture in Chrome, like everyday. But whenever I try to capture a IE11 shot it crashes Greenshot. It doesn't open the image editor and just puts a G on my taskbar and when I hover on it it only shows a blank screen with the green G box in the middle of it and not my shot. And if I go to Greenshot and pick open image from file and pick a file it does the same thing.

I restarted my computer and that didn't clear it up. Oh, I use Win 8.1. So I downloaded a new Greenshot - same thing. Can't even get existing pictures to open in the editor.

This happened once before and I don't remember how I fixed it. Any ideas?

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Clarification Request
No wait, I Have taken sheet shots of IE 11 a lot,
by volvogirl / June 11, 2016 11:43 AM PDT
In reply to: Greenshot HELP

so that's not it. Haven't added or changed anything on my computer.

All Answers

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Answer
Nevermind it's working again
by volvogirl / June 11, 2016 12:08 PM PDT
In reply to: Greenshot HELP

Don't know why. But if you do please share. I tried doing a screen capture from another program and not a browser and that worked and now it works in the browser again. Go figure.

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