Windows 7 forum

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Graphics problem with Windows 7

by rgcosta / January 1, 2010 12:06 AM PST

I have installed Windows 7 on my Dell Dimension 2400, using a flat screen Dell Monitor (not part of the original purchase) Model E153 FP. The problem is my display is all too big and does not fit on the screen. I have tried to change the resolution, but there are no options for making it smaller. Under devices, it says I have a generic PnP monitor and a stndard VGA Graphics adapter.
This is what I have tried:
1. I have tried the Dell website for an updated driver, but they don't have one for Windows 7 and this monitor.
2. I have tried a Windows Update twice.
Other threads have suggested Intel Updates, but that does not work.
3. I have considered unstalling it, but I don't have enough disk space to use windows.old.

I am at wits end, so any ideas would be more than appreciated.
Thanks and Happy New Year.
Rich Costa

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The 2400 could have some thousand video cards.
by R. Proffitt Forum moderator / January 1, 2010 12:11 AM PST

Can you share which one is in use?

As to the Intel update or site, you didn't tell if you installed the Intel chipset driver FIRST. I found I had to do that before the Intel GMA Video driver. But your post doesn't reveal which video solution is in use.

If you can't find out, maybe a new video card is the fix?

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Followup to video card question
by rgcosta / January 1, 2010 12:27 AM PST

Thanks for your reply. I have a few followup questions?

Can you share which one is in use?
I am not sure how to tell.

As to the Intel update or site, you didn't tell if you installed the Intel chipset driver FIRST. I found I had to do that before the Intel GMA Video driver. But your post doesn't reveal which video solution is in use.
Sorry, but I am unsure what the Intel chipset driver is. I don't believe I installed anything.

Thanks for your time.

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Yes, that's a problem.
by R. Proffitt Forum moderator / January 1, 2010 12:35 AM PST

It's not unlike working on your car for the first time. And not knowing it's make, model, year and that some one installed a different part here and there.

The stock 2400 used the Intel 845GV so here's the 7 chipset driver. and drop down to the 845GV line and select the OS you need it for.

Install the chipset first and graphics second.

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No good
by rgcosta / January 1, 2010 10:15 AM PST
In reply to: Yes, that's a problem.

I finally had the time to try those d/l's. The chipsets would not load because of system requirements. I also tried the driver, but there was none for Windows 7,

If I need to replace the video card a)will that take care of the problem and b) where can I go to see which one I need?



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I wonder.
by R. Proffitt Forum moderator / January 1, 2010 11:03 AM PST
In reply to: No good

I've used those on Dimension 2400's but in Windows 7 32 bit. I wonder if you really have a 2400 and which Windows. Why it matters is that I have seen 2400s that owners had the motherboard replaced. Later the next owner ends up with a story like yours.

Try this. Go get BELARC ADVISOR and post the part about the hardware. Don't post the part with the serial numbers of your software.

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Belarc information
by rgcosta / January 1, 2010 11:50 AM PST
In reply to: I wonder.

OK, thanks again for continuing to look into this.

Operating System System Model
Windows 7 Home Premium (build 7600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dimension 2400
System Service Tag:
Chassis Serial Number:
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.40 gigahertz Intel Celeron
8 kilobyte primary memory cache
128 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0F5949 A01
Serial Number:
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A05 12/02/2003
Drives Memory Modules c,d
76.85 Gigabytes Usable Hard Drive Capacity
14.09 Gigabytes Hard Drive Free Space

JLMS DVD-ROM XJ-HD166 ATA Device [CD-ROM drive]
Floppy disk drive

Maxtor 6Y080L0 [Hard drive] (80.00 GB) -- drive 0, s/n Y22DB9RC, rev YAR41BW0, SMART Status: Healthy 1024 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 512 MB
Slot 'DIMM_2' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 76.85 GB 14.09 GB free

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That didn't report the chipsets.
by R. Proffitt Forum moderator / January 2, 2010 12:53 AM PST
In reply to: Belarc information

Let's go for EVEREST next.

Somethings not right here. Windows 7 should just work on this model without us doing the driver hunt. This is why I'm suggesting belarc and now Everest to see what is different about this machine.

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by rgcosta / January 2, 2010 2:36 AM PST

Thanks. I am running Everest, but it seems like there are a lot of subfolders with info. Which info. would be useful here.

BTW, in a desperate act, I loaded a copy of VISTA I have, but the video display is still wrong. Dell is sending me a copy of the OEM XP.

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Until we figure out what this machine is made of.
by R. Proffitt Forum moderator / January 2, 2010 2:38 AM PST
In reply to: Everest

I expect troubles. There were many odd ball video cards made over the years and I'm not there to inspect the machine. You have to do that either with software or manual inspections.

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