Something seems amiss. If the error is in WP 8, why would the OS be reinstalled? Seems a wipe and reinstall of WP 8 would be indicated. Unless there's something that was done that was not revealed?
I recently found that I am unable to open a graphic in WordPerfect. I am using WP 8 but have tried a trial version of WP 11 with the same results. This started after cleaning some unused programs from the HD. I must have deleted a needed file. I have preformed a over the top install of the OS (XP Pro) with no help. Any ideas? Thanks