Computer Help forum


Graphics driver not working? Need help diagnosing!

by 9911MU51C / July 12, 2013 5:09 AM PDT

Hello, about 2 weeks ago my monitor stopped reading signals from my computer due to some RAM being dirty, so I cleaned off the RAM sticks (and the rest of the computer guts with a compressed air pump) and put the RAM back in, after I hooked it all up again I turned it one and it worked like a charm. Until I tried to play Rome: Total War.

It gives me a message saying that I need directx 9 (This game and all the others worked fine the day before) so I downloaded the directx 9 from microsoft (the official one that everyone links you too) and checked the directx diagnosis tool, it read that I indeed have direcx 9. So I try to play again, same problem.

I also noticed on my web browser (chrome) that when I scroll, it's choppy-ish. It doesn't load slow, it loads like a fast wave moves across the screen and in its wake is the screen after I scrolled, and above the "wave" is the old view I was scrolling from.

Now, at this point I was thinking "maybe it's just because I moved the RAM around and it'll settle down in a bit"
It didn't.
I tried playing KSP, didn't even open the game
I tried playing 3-D browser games using the Unity Plugin, it says my directx or graphics driver has a problem
I try just regular 2-D broswer games, they work, but not if they start getting too memory heavy.

At this point I don't even know what to do. I have a very limited budget so I'd rather not pay $100 for geek squad to tell me I forgot to plug something in.

Also, It says I have a new hardware "Video Controller (VGA compatible)" under "Other Devices" in my device manager. I try to reinstall/update it and I get an error saying I don't have the software.

I just want to know what is wrong with my computer. Thanks in advance

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Clarification Request
What computer?
by R. Proffitt Forum moderator / July 12, 2013 5:14 AM PDT

I read this twice trying to see what computer, OS and more but given only what you supplied it sounds as if the video driver is no more.

As there is no OS, make and model the GENERIC FIX I USE IS:

1. Install the motheboard driver package.
2. Install the video card driver package.
3. Install DX again

As to Unity, never used it.

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by 9911MU51C / July 12, 2013 6:13 AM PDT
In reply to: What computer?

OS: Widnows XP professional 2002 (old I know)

BIOS Version/Date (I think this is what you're looking for): Phoenix Technologies, LTD ASUS M2A-VM ACPI BIOS Revision 1901, 7/21/2008

And bye "video driver is no more", Do you mean that it was somehow physically broken during cleaning or that something went wrong virtually?

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Your guess is good as mine.
by R. Proffitt Forum moderator / July 12, 2013 7:02 AM PDT
In reply to: Sorry

But XP can get real wonky after infections, registry cleaning or the old, why is this still happening? "XP Corrupt Profile" issue.

None of that matters. When I see something like this I try another user account just for checking then treat it like a fresh OS install and apply the drivers in the order the maker told me to.

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