Question

Graphics Driver Installation Crashes New build

This is the first PC I've ever built and initially everything worked really well. After about a month of use I was met with a blue error screen and unable to boot up. The error code was UNEXPECTED KERNEL MODE TRAP. None of the recovery options worked so I did a reinstall of windows (installed on my SSD). This allowed me to boot up normally and start reinstalling drivers. The motherboard drivers installed without issue but when it came to the graphics driver, the blue error screen returned. The error message for this was MEMORY MANAGEMENT. At this point I rebooted and tried to install it again. The error screen returned but this time it was UNEXPECTED KERNEL MODE TRAP again. This happened back in February and due to a lack of time I haven't really been able to address it again. The PC has been working normally besides the graphics card not working. I'm a complete beginner and I'm not really sure where to start in trying to fix the issue. Here's a list of the parts that I have:

CPU
AMD - Ryzen 5 1600 3.2 GHz 6-Core Processor

Motherboard
MSI - B450-A PRO ATX AM4

Memory
Corsair - Vengeance LPX 8GB (1 x 8 GB) DDR4-3000

SSD
ADATA - Ultimate SU800 128 GB 2.5" Solid State Drive

HDD
Seagate - Barracuda 2 TB 3.5" 7200RPM Internal Hard Drive

GPU
EVGA - GeForce GTX 1050 Ti 4 GB SC GAMING ACX 2.0 Video Card

Power Supply
EVGA - BQ 600 W 80+ Bronze Certified Semi-Modular ATX Power Supply

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Comments
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Answer
Not uncommon with that build.

Be sure the BIOS is current and you use drivers from each maker. DO NOT RELY ON WINDOWS TO FIND DRIVERS.

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what motherboard and graphics drivers?

The ones only that come in Windows, or the ones from MSI manufacturer and the ones from the graphics card manufacturer?

1) First is install windows
2) install motherboard driver files
3) The ones for the "geforce" video card

The memory management error may be related to memory located on the video card and not to they mobo system RAM. It would help to know if windows generated the error or the video card software drivers.

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Used the manufacturers drivers

I used the drivers from MSI and Geforce, not the ones that come with windows.

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Let's check test reports.
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Userbenchmark Report

Speccy was down and I can check it when it comes back but this is the results from Userbenchmark:

https://www.userbenchmark.com/UserRun/16482830

UserBenchmarks: Game 42%, Desk 77%, Work 60%
CPU: AMD Ryzen 5 1600 - 81.7%
GPU: Nvidia GTX 1050-Ti - 38.6%
SSD: Adata Ultimate SU800 128GB - 103.2%
HDD: Seagate Barracuda 2TB (2016) - 112.1%
RAM: Corsair Vengeance LPX DDR4 2400 C16 1x8GB - 41.6%
MBD: MSI B350 PC MATE (MS-7A34)

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Look at your Speccy and tell me

What the SMART VALUES 01 and 07 are for the Seagate. Sometimes you find this number in very high values and it can cause issues.

I worry about the RAM since you wrote your OS blew up. This is one of the signs the RAM has issues.

Too bad Speccy is offline but share if it works later.

-> You should have issues due to the single stick of RAM. Lop 10 to more percent performance off there but that's not why you posted.

Let's see those 01 and 07 values on the Seagate.

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MSI B350 Motherboard

There are a number of problem reports involving an MSI B350 motherboard. Check online forums, or go to Youtube and type MSI B350 for a list of both good reviews and a variety of serious problems. Who knows, maybe there's a clue or suggested fix for you.

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Any progress?
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Speccy is still down

Once speccy comes up I'll send those results.

So you're saying I should probably change out the motherboard and leave the rest?

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I'd ask in the motherboard support forum but you can tell me

Could you tell me the 01 and 07 values that Speccy found on the HDD?

If those numbers are say in the over 1,000's then I find that it can cause issues.

The motherboard is one of the 350 line with so many posts looking for help. I was trying to see what else it could be but it could "another 350."

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Speccy is up
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Then it's just another 350 based system issue.

I'd pick a board from PCMR next time.

In short we've checked the usual and unless there's a clue about a cracked OS or the OS is from some other PC it looks like the usual 350 complaint.

I take it your top post was in error about the motherboard model.

https://www.google.com/search?q=MSI+B350+PC+MATE+LOCKS+UP&gl=US finds a lot of discussions on this.

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Basically a motherboard issue?

A new board would probably be a solution to the problem?

I'll link my parts list to another thread to find what would work better.

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It's likely.

This is where I can't assure you that's it but it's most likely. Use the maker's support forum and see what they say. There's always a chance it's memory or BIOS settings but I only use my experience so far. Our office does not have time to tinker with these systems so we swap boards to models we see others use at PCMR.

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Based on the hash that speccy now presents

Your hdd is junk and your bios is a little old

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Thanks Bob__B.

We know that both can create problems on PCs today. I wish the Speccy link worked for me as it's one of the best tools I have to check under the hood.

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Yup

The speccy admin has as much interest in getting their product to function as the cnet admin has in getting the forums to function.

I suppose since both products are free and don't produce income then they have a low priority to fix when they are busted.

You need to be lucky to publish a speccy then you need to be lucky to access the speccy file that was published.

When you finally get it back the format of the file is a hash.

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Speccy reading. I see issues.

1. The 1050 Ti is my go to card for single monitor 1080p budget gaming.
I see TWO MONITORS which is pushing your luck. I'd try it with one display.
2. The RAM is a single stick which lops 10 to more percent off overall performance and this hasn't been confirmed, might be a factor in game crashes.
3. UPTIME is far too long at 13 days. REBOOT!
4. https://www.reddit.com/r/gigabytegaming/comments/7qi71l/aorus_graphic_engine_suck_for_anyone_else/ and other posts point to issues. Ask around about this. Consider removing ti for now.
5. I noted the BIOS in my first reply. If you leave this outdated, expect troubles.
MSI NOTES to update the chipset driver package BEFORE THE BIOS UPDATE.

6. The Seagate is showing the usual errors that can cause lockups, random failures, sluggishness and more. This is not a drive you want in a gamer PC>
7. The IP connections look like you are sharing updates. Turn it off. Read:
https://www.howtogeek.com/224981/how-to-stop-windows-10-from-uploading-updates-to-other-pcs-over-the-internet/

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