A recent merry go round with some customer on all too similar a failure.
Card worked fine in other machines. (just not theirs.)
Lower wattage cards work fine in their machine.
They could not accept it was a power issue.
We had to return the whole thing to them since they could not accept it was a power issue. Now we wait.
My Geforce 9600 GT died on me afew weeks ago mid game , the usual blue screen bla bla bla !
After numerous attempts to reboot the computer no success was achieved , so I plugged in my previuos graphics card ( which I'm still using now .. geforce 7300)and successful boot was achieved immediately.
I sent my 9600GT back to place of purchase as it was only 8 months old , it was eventually returned to me and the company said they tested it and found no fault.After re-installing this card in my PC I found that it still didnt work , monitor reported "no signal" at power on.I have reset bios , reformatted and installed windows ,swapped the memory modules ,removed or replaced other hardware to ensure no hardware conflicts etc etc , but to no avail.
Now I'm presuming this card is indeed dead and that the company who sold me the card have made a mistake , or they're fobbing me off !
Although we have multiple PC's here at home this is the only one with a PCIE slot , therefore I have no surefire way of knowing if the graphics card is indeed dead , although Im going to ask a friend to test it for me.
The reason for my post here is to ask these 2 questions :
1.Is there a known issue (even though I ran this card with no problems for 8 months) , with my pc specs ?? (specs at end of message)
2.Is there a program that can actually test the integrity of my motherboard for failing or problematic slots , in this case the PCIE slot ?
Im not going to list operating system specifics other than to say its fully updated win XP (32 bit) , because my monitor is reporting "no signal" at power on , which is before any drivers are loaded.
PC specs are :
Motherboard : MSI K9N Diamond , latest bios
Sound card : onboard audigy disabled , using Creative XFI fatality champion
HDD: Deskstar SATA 160GB (boot drive),Deskstar 120 IDE
DVD Rom : Pioneer DVDR 112d (firmware updated)
RAM: 2 x 1gb corsair 800 mhz (tested ok with memtest)
CPU: AMD dual core 4000+ (no overclocking)
The graphics card in question is a Xpert Vision 9600 GT 512mb.
I apologise for the length of this post , and look forward to any help offered.
Many many thanks in advance