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Question

Graphics card isn't working with new hard drive.

by Dec 24, 2015 8:04AM PST

I'm new to the forums and am here with quite a strange problem. Might not be to you, but for me, it's quite strange.

I'm currently running windows 10. My "old" graphics card is the GeForce 9800 Gtx+ and it stopped working with my 1tb hard drive.

The issue: When turning on the computer with the graphics card enabled, the window's logo will appear with the loading circle, flash, turn on the second monitor, and remain in the black screen without ever continuing.

After giving up, I decided to retire the old graphic card and purchase a Nevidia 750ti series graphic card in hope to fix and play games more efficiently.

The issue: The previous problem happens again.

Now here is where I get lost : When the graphic's card is enabled with the 1TB hard drive, I have the black screen error. But when I plug in my old 150GB hard drive, the new and old graphic's card works like a charm. Did I instal something that messed up my adapters setting on the 1TB? Do I need to erase all data on the 1TB and start all over? Do I need to purchase another hard drive? What are your solutions/suggestions. Thank you.

Discussion is locked

5 Posts
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Answer
Nothing really sounds wrong here.
by Forum moderator Dec 24, 2015 8:54AM PST

Didn't the cards come with instructions on driver install?
Also, some machines may require more steps to get drivers working. As there are so many PCs today I can't be specific. But what you wrote sounds like a driver issue.

This is why many just take it to the shop. No one can see your PC, OS, BIOS settings and even then there's only a slim chance you'll get a step by step. Many guides on changing video cards out there. Here's one.

http://www.tomshardware.com/answers/id-1823362/uninstall-graphics-card-driver-putting.html

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Not quite at it
by Relogical Dec 24, 2015 11:18AM PST

I'm not sure if you understand my problem.
My old graphics card was working hard with my drive. Then suddenly it stopped working, but will only work with the smaller hard drive. What I'm asking is what could be the problem with the bigger hard drive that would suddently stop working with all graphics cards..

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Well that I've seen.
by r. proffitt Forum moderator Dec 24, 2015 12:19PM PST

We had a client with OS and video troubles and we cloned the drive and the clone worked. In that case it was a Seagate which is in the news. The HDD passed all tests which made it more annoying as you can't tell the client "the HDD is bad." We only have the clone to prove something is wrong.

I'm not there to see what you are doing and all the gory long details. Good luck in tracking it down but it sounds like the usual.

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Hmm
by Relogical Dec 24, 2015 6:55PM PST

I guess I could try to erase everything and copy the old hard drive to the new one

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windows is messing up
by James Denison Dec 24, 2015 7:16PM PST

and trying to use the same drivers to the old card. Typically it would realize hardware difference and return to bootable defaults, such as 16 or maybe 256 colors. You can put in the old drive and the old card, then do the install for the drivers of the new card, then turn off, change the cards, turn on, boot and the new card would be recognized.

If the new drive will run on the old card, then by all means use that drive instead to do the above.

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