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Resolved Question

Graphics card fan is on but isn't outputting any video

Apr 9, 2017 12:54PM PDT

I have a gtx 750 and a gaming 970 msi board with no onboard graphics. Everything attached to the motherboard turns on including the gpu fan. When I have a disk in the light on the DVD drive turns on and off so I assumed it wasn't some weird processor problem. The graphics card was working last week when I took it out of my other computer. I have a 500 watt power supply so it shouldn't be an issue. Please help

Discussion is locked

Jackyattacky22 has chosen the best answer to their question. View answer

Best Answer

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All Fixed
Apr 19, 2017 6:31PM PDT

Sry for not responding for a couple days but I got the processor replaced and poof it is running like a charm. Thank you for your help

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Answer
The PSU can not be discounted.
Apr 9, 2017 1:04PM PDT

It could be that awful quad rail that can't take much load. Or the BIOS is out of date.

To save too many back and forth posts, post this information.
1. The full, make, model and age of the PSU.
2. A web speccy report (even if you must remove, change the GPU to what worked.)

Your story is light. For example "This rig worked until I _____________."

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My psu
Apr 9, 2017 3:07PM PDT
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Nice single rail.
Apr 9, 2017 4:55PM PDT

That's unlikely to be it.

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The computer
Apr 9, 2017 3:08PM PDT

I should also note this is a completely new rig so it never "worked before"

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Tell the forum how you built it.
Apr 9, 2017 4:56PM PDT

Many new builders install every part and try to turn on. Seasoned builders start small. Google The Dead PC to see what I mean.

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How the computer was built
Apr 9, 2017 5:10PM PDT

I installed the psu, the mother board, ram, processor, plugged in the fans the hard drives and a DVD drive in, and obviously the graphics card, I placed it in the slot and you know the rest

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Start over. Start with as few parts as you can.
Apr 9, 2017 5:27PM PDT

Before you do that, unplug all motherboard connections except power and the PWR ON.
Check any jumpers and see the CMOS CLEAR (name varies so you must roll with the punches) jumper is in the operating position.

If nothing, remove power and devices we don't need. Drives for example. No GO? We don't need a case, more than 1 stick of RAM. Go as small as you can.

Also, let's hear more about the parts. Once in a while you find someone buy a CPU that isn't on the motherboard support list.

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info
Apr 9, 2017 5:38PM PDT
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Ok still not working
Apr 9, 2017 5:46PM PDT

I now only have 2 sticks of ram that I know work, no drives plugged in and nothing plugged in besides the power, but we are still having a problem.

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Now we have a problem
Apr 9, 2017 5:54PM PDT

Once I unplugged the DVD drive and turned back on the computer nothing was turning on. Every couple seconds the unit turns on for a split second the turns off. I switched off the pay but it continued a few more times no it's off.

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Auto correct
Apr 9, 2017 5:55PM PDT

Not pay psu

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The power on for a moment
Apr 9, 2017 6:02PM PDT

Is typical when the new builder puts in all the motherboard mounting studs. The back side of the motherboard is shorted out.

It's why we start with as few parts as we can. This includes no case. It's an optional part when we are trying to power up.

What is this about two sticks of RAM? We are in full troubleshooting mode. Don't let yourself get hung up on "I know these are good."

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Shorted out?
Apr 9, 2017 6:12PM PDT

Is the mother board going to still work and how do I fix it

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I worry here.
Apr 9, 2017 6:16PM PDT

We know to start small, I've written a few times and I know it's hard to get into this but is there any chance you can RMA the lot and start with a ready to use box?

That is, you seem to be adverse to how to work this issue.

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I am a little confused
Apr 9, 2017 6:24PM PDT

You want me to return the parts or do I have it wrong, are they possibly damaged or do I not understand what you r trying to say

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I worry because
Apr 9, 2017 6:54PM PDT

You seem adverse to working this the way we know how.

When you build you start small. In your case you started with everything so it's time to roll it all back to as few parts as you can. Including no case.

The only way to know what's damaged (or misconfigured) is to start with the smallest number of parts.

After I repeat this a few times and it can't be done, then we look at a complete do over. Send it all back and shop for a ready to use box.

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Answer
The CPU is on the support list.
Apr 9, 2017 7:05PM PDT

The PSU looks fine and the basics check out.

But unless you can get a power up in the case with reduced connections and parts, it is time to pull the motherboard and PSU out onto cardboard for a power up test (too many YouTubes show how.)

I take it you checked the CMOS reset jumper too, reduced to 1 stick ram, etc.

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Sorry for the inconvenience
Apr 10, 2017 4:51PM PDT

I will be unable to be at the computer in question until Wednesday. I will get back to you as soon as possible.

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Ok
Apr 12, 2017 4:00PM PDT

I got it on the cardboard. The shorting out stopped. Only one stick of ram is in. I also fired up another board I had lying around and connected the graphics card, it worked. So at least the graphics card works to some extent.

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Now check those mounting studs in the case.
Apr 12, 2017 4:21PM PDT

You don't want ANY EXTRAS. They only go where there's a mounting hole in the mainboard.

Post was last edited on April 12, 2017 4:22 PM PDT