Question

Graphics card doesn't work

Hello. I went to turn on my PC today and it wouldn’t turn on. It makes five short beeps and doesn’t start. I’ve taken all of the parts out to clean them and put them back in again but there’s been no luck. On my manual, 5 beeps indicate a CPU problem but when I take the graphics card out and use a scart lead, the computer works perfectly, so it can't be a CPU problem. Could this be a motherboard or graphics card issue? The graphics card's fan still works when plugged in though. Any advice would be appreciated. Thanks.

Graphics card : MSI GEFORCE GTX 1050
Motherboard: Gigabyte B250M DS3H

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Comments
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Answer
Here, We'd Swap In Known Good GPU to Test

Do you have a secondary graphics card to test with? If so, it should narrow down the culprit.

Hope this helps.

Grif

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No, I don't.

No, unfortunately I don't. Is there another way of testing it? But the fan does work. Thanks.

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what I'd try first

Is use the onboard video chip, reinstall the driver files from video card manufacturer, then shut down, change BIOS to use inserted video card, add the card back in, and reboot.

I keep an cheap old PCI video card around for testing purposes.

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Update

I have formatted the PC and updated BIOS to the latest version but it still isn't working. When I connect the graphics card to the PC and I turn it on, the motherboard beeps 5 times. While the graphics cards is installed, I've tried to connect the HDMI cable to the Graphics card but it doesn't work and it doesn't work when I connect the HDMI and the VGA to the motherboard either. However, when I take the graphics card out and I start the PC, the VGA and the HDMI work.

My conclusion is that the graphics card has a problem (even though the fans work) or that the connector PCIe of the motherboard is broken. But it doesn't make much sense as if one of the pins were broken, wouldn't the fans on the graphics card stop working either?

I've read that 5 beeps can also be related to overheating but I changed the thermal paste when I bought it 1 year ago and it's been working fine. It's strange that it stopped working overnight so that makes me wonder if its a software issue.

This graphics card does not need power from the power supply. Also, I've checked that the BIOS starts with PCIe.

I'm going to test the graphics card on a different PC tomorrow to see if it works. Thanks a lot. I appreciate it.

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Edit

Just forgot to mention that I can't install the drivers again because it requires having the graphic card installed, and the PC doesn't boot with it installed.

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Update 2

Hi. I've managed to turn on the PC with the GPU connected through an HDMI cable connected to the motherboard. On the Device Manager, the graphics card name appears but with a yellow warning sign next to it, and the error 43 appears. So I don't think it is the motherboard slot or the graphics card themselves, as the GPU is detected by the PC and the fan works. I've reinstalled different official drivers for the GPU but it still has the error 43. Thanks a lot.

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Re: error 43
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Error

Just discovered that on Device Manager, it indicates that the the error is Kernel-PnP number 411. The name of the driver which has an error is display.inf and the service is BasicDisplay. Do you know if this is hardware or software? Thanks a million!

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Re: 411

1. I'd try another graphic card first.
2. If it's the same there, it's the computer. Then update the BIOS and motherboard drivers and see if that's enough.
3. If it isn't it's time for a clean reinstall of Windows and most recent drivers (the BIOS-update is already done then).

If you think it's software, change the order 1,2,3 in 2,3,1.

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Update

Hi. I've managed to turn on the PC with the GPU connected through an HDMI cable connected to the motherboard. On the Device Manager, the graphics card name appears but with a yellow warning sign next to it, and the error 43 appears. So I don't think it is the motherboard slot or the graphics card themselves, as the GPU is detected by the PC and the fan works. I've reinstalled different official drivers for the GPU but it still has the error 43. Thanks a lot.

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Error 43 in my experience

Can be caused by out of date BIOS and motherboard drivers. I read you trying different GPU drivers but I don't read you tackling the underpinnings of how a PC works (BIOS, motherboard drivers....)

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Answer
Which 5 beeps?
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Answer
Well if you have another slot

put the Graphics card in that slot. If it works it's the slot on the motherboard if it doesn't its the graphics card.

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