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Question

Graphics Card crashes while playing games

Apr 7, 2018 9:11AM PDT

Hello. Few months ago my PC started to randomly freeze. I was searching for solution but didn't find any. Then my PC started to randomly restart. So I looked into my case and cleaned dust, then i reinstalled windows and UEFI. Then I tried to play some games but after about 10 seconds it crashed with DXGI_ERROR_DEVICE_REMOVED and my PC was still randomly freezing and sometimes I got a BSOD with VIDEO_SCHEDULER_INTERNAL_ERROR. So I tried GeForce GT 7800 and it was working fine, so I thought my GTX 660 is broken and I bought a new one, but after replacing my old GTX 660 with new one I have the same problems.

Discussion is locked

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Answer
Actually
Apr 7, 2018 9:21AM PDT

On such old cards I think this is the new normal.

Be sure to remove all video drivers as you install your new GPU. Then with those gone install the video driver supplied by the GPU maker from their web site. The supplied CD is usually too old.

I see I forgot to tell what driver remover tool I use. Google about DDU. It's what I use.

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RE: Actually
Apr 7, 2018 10:13AM PDT

Thank you, but I've already tried that with no results

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Then what about the rest of the PC?
Apr 7, 2018 10:17AM PDT

Any other issues like old power supplies, motherboards and such?

I see this issue a lot on old machines but to fix we are swapping parts. I rarely see this as a driver issue today.

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RE: Then what about the rest of the PC?
Apr 7, 2018 10:22AM PDT

I bought my motherboard and PSU few months ago.

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I don't mind working with few details.
Apr 7, 2018 10:26AM PDT

But given the lack of detail I can only write you now have a warranty situation. They fix or they refund.

That is, it's clear what you have doesn't work. It could be the dated GPU and what you see in games today just fail on certain settings or it could be a real bad part. I can't tell yet with the details so far.

Try sharing a Web Speccy report. How is at https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web along with the make, model of the PSU.

Then how do you crash it? What game?

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RE: I don't mind working with few details.
Apr 7, 2018 10:44AM PDT
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You left out the make, model PSU.
Apr 7, 2018 10:57AM PDT

Please add this. PSUs do play a big role here.

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RE: You left out the make, model PSU.
Apr 7, 2018 11:06AM PDT

Sorry, it's: Zalman ZM600-GSII 600W

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Be sure to disable the following.
Apr 7, 2018 11:00AM PDT
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Answer
Could not find that PSU.
Apr 7, 2018 11:39AM PDT

1. The PSU if it's like this Zalman 600W is a bad choice.
http://www.hardwaresecrets.com/zalman-zm600-hp-600-w-power-supply-review/7/

Is yours the single +12V RAIL or this rather awful quad rail?
Why I ask is also asked at priors like https://www.google.com/search?q=DXGI_ERROR_DEVICE_REMOVED+power+supply

2. http://www.tomshardware.com/forum/359267-33-many-games-crashing-unknown-reason/page-2 kicks around the GPU or PSU again and again. It would be a lot of work to read all their posts as they crossposted.

Here I think the PSU is suspect as I can't find the specs on the PSU. It is common for this error to happen under the conditions noted with those quad rail PSUs.

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RE: Could not find that PSU.
Apr 7, 2018 11:59AM PDT

OK tomorrow I'll try other PSU