Those graphic systems require a special set of drivers and more. You may be looking at restoring the machine to its factory OS (some call this formatting.)
I put my PC into the Samsung Service centre for repair (various issues) and they changed the motherboard.
When it came back to me the AMD Radeon graphics adaptor had gone - replaced by an Intel HD Graphics adaptor.
After a further motherboard change (don't ask !!) the AMD Radeon Graphics adaptor gets a mention in 'Device Manager' but I can't activate it. The Performance Index only references the Intel HD Grahics adaptor.
I really don't understand what's happened but I feel like I've been ripped off somewhere.
Any ideas ?