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Graphic card problem??

by DaveFF1 / September 14, 2008 1:01 AM PDT

Got a new computer Dell 530 2.6ghz 2GB memory 2coreduo

Instead of just seeing black type on my monitor, alot of the words have red next to them, for example the m in the word example had a red blur around it. If I tilt the monitor forward I cant see it but if i tilt it I can see it

Just tried my old monitor and it is the same on there, someone told me it is my graphics card but have only had it 3 days. is this normal?

It was the last computer they had out so they had to restore it factory settings and had to wait a day for them to do that as it was the one people look at when they go in.

Is there anything I can do? I assume it is not normal to see red.
The guy at PC world told me to check notepad and try that

so I did and I can still see the red. its not huge but should it be like this?

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Boot up but head to the BIOS screen.
by R. Proffitt Forum moderator / September 14, 2008 1:25 AM PDT
In reply to: Graphic card problem??

Why I do that is it gets me a view of the video card output without any operating system. If the video is blurry red in the BIOS setup screen on mulitple monitors the card is defective or the cable from card to display.
Bob

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bios
by DaveFF1 / September 14, 2008 4:00 AM PDT

went into bios menu and it was darkish red with blue writing

is that okay?

I have messed about with brightness.contrast and gamma and have managed to get most of it to go

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You have to tell me if its ok.
by R. Proffitt Forum moderator / September 14, 2008 4:15 AM PDT
In reply to: bios

I offered this as a test that would never depend on a driver. It's as bare bones as we can make it. Try any other card... and decide what you think on this issue.

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card>?
by DaveFF1 / September 14, 2008 5:17 AM PDT

dont have another card mate
only had the comp few days.

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If this computer is new...
by glenn30 / September 14, 2008 5:51 AM PDT
In reply to: card>?

I would be returning it as broken and let Dell worry about their problem.

Glenn

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