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Resolved Question

GPS not working on HTC desire 816

by Apr 5, 2018 7:42PM PDT

GPS not working on my htc desire 816. It has android 6.0 and not rooted. I have tried all gps status and fix app but it is in vain. So what should be the problem? Gps can be turn on but in map application or other gps fix application gps can not be fix and it showing no gps. And this situation persist in all places.

Discussion is locked

Yash_Ogariwala has chosen the best answer to their question. View answer
6 Posts
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Best Answer

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Could be a hardware issue....
by Forum moderator Apr 6, 2018 3:26AM PDT

The internal GPS component could be damaged/broken. Is the phone still in warranty? I doubt if it is damaged/broken that it would be economical to attempt to repair.

Have you tried to do a system restore on the phone? If you haven't already done so, do a system backup before restoring the device.

Good luck.

Post was last edited on April 6, 2018 3:28 AM PDT

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Yes
by Yash_Ogariwala Apr 13, 2018 11:37AM PDT

Yes, i think it is hardware issue as i have hard reset my phone 2 to 3 times but situation remains unchanged. So cat i replace gps hardware?

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Answer
Looks old.
by Forum moderator Apr 6, 2018 9:43AM PDT
https://www.gsmarena.com/htc_desire_816-6073.php gives me it does have GPS but as on all Androids you have to turn it on. I am encountering new and old users that didn't know this.

The age is old enough to see failures. Have the phone checked out at the usual service counter or guru buddy.
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Haha
by Yash_Ogariwala Apr 13, 2018 11:40AM PDT

I am using this mobile since 4 years. And you said i dont even know to turn on gps. Really poor joke. As i have mention problem clearly.

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Not a joke.
by r. proffitt Forum moderator Apr 13, 2018 11:46AM PDT

See update below and do try the old turn it off and on again.

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DId a little more google.
by r. proffitt Forum moderator Apr 13, 2018 11:43AM PDT
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