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GoToMyPC Causes IE7 To Become Unresponsive and Hang

by herr_docktor / March 13, 2008 3:32 PM PDT

Has anybody else who uses GoToMyPC experienced IE7 become unresponsive and hang itself on a wire? I have tabbed browsing enabled and after I have launched the java controls on the page, I will work for awhile on the remote host, then disconnect, leaving IE running. When I come back later (anything longer than say, an hour) I cannot get IE to open the other tabs, or otherwise respond at all. I have to use Task Manager to crash the program, and then restart it. What a PITA! I had an MSCE in NT and Windows 2000 10 years ago, but I think it has something to do with Browwser Objects, which is something MS came up with after I had changed careers after the dot-bomb.

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I think you found the issue.
by R. Proffitt Forum moderator / March 14, 2008 12:20 AM PDT

-> IE7

Sorry but it's been a boon for the service industry here. Lots of bucks to be make trying to make it work.

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Browser Helper Object Mitigation
by herr_docktor / March 14, 2008 1:57 AM PDT

Hi and thanks for the comment: I realize the benefits. Is there no way to mitigate the effect of Browser Helper Objects in IE? Can I disable them or otherwise configure the settings for said objects? I snoop arounf in IE and so anything I can tweak...

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That is an option in IE7
by R. Proffitt Forum moderator / March 14, 2008 2:04 AM PDT

It has a disable addin (BHO) feature. We still just toss then out if the owner can't move on to the alternative browsers.

There are some that are livid that there is no fix. For us we moved back to IE 6 at the office but still avoid using it. Did you notice that IE 8 beta is out?


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Saw it's available...
by herr_docktor / March 14, 2008 12:05 PM PDT

Yes, I saw the Beta, but haven't played with it yet in the sandbox...
So where's the disable feature? Or does Go2 need BHO's to work?
I figure the BHO is more of an irritation than anything else and my frustration is from not remembering to ALT+TAB back to IE and kill it before it goes into rot mode.


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Just to finish.
by R. Proffitt Forum moderator / March 14, 2008 11:12 PM PDT
In reply to: Saw it's available...

IE works without any addins. If gotomypc needs is, then when you install it it will add it. If you must use IE7 you may have to live its temperamental behaviors when mixed with addins, Norton, Mcafee and such things.

At the office we just use the other browsers.

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Alternative Browser Suggestions?
by herr_docktor / March 15, 2008 12:28 AM PDT
In reply to: Just to finish.

Hi again,
I am not welded to IE7, that's for sure: it is an artifact of the MCSE brainwashing that turns System Engineers into salesmen...
Which alternative browser would you suggest? I am willing to try something new.

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Before you dispatch IE7
by R. Proffitt Forum moderator / March 15, 2008 3:47 AM PDT

Did you try it with the BHO's desabled?

As to alternatives there are many such as Firefox, Opera, Seamonkey and who knows what else out there.

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