How To forum


Google Search Engine Hijacked on Firefox

by aschmidt21 / July 28, 2011 2:11 AM PDT

When I search with Google my computer about 80% of the time goes to another search engine first -- first-answers, compare, sometimes just a number -- then, if I redo the search, it takes me to Google results. I'm running Windows Seven, using Firefox. I have deleted and reinstalled Firefox, but the problem remains. I've searched my computer for files with these names, but no luck. What's my next move?

Discussion is locked
You are posting a reply to: Google Search Engine Hijacked on Firefox
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Google Search Engine Hijacked on Firefox
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Download and install
by mrmacfixit Forum moderator / July 28, 2011 2:55 AM PDT
Collapse -
Good News, Bad News
by aschmidt21 / July 28, 2011 4:55 PM PDT
In reply to: Download and install

Okay, thanks for the excellent advice -- Malawarebytes caught a Trojan that Sophos didn't. The bad news, though, is that the same problem remains -- quite frustrating. Please, any other ideas? What's plan B?

Collapse -
No plan B from me,
by mrmacfixit Forum moderator / July 28, 2011 11:52 PM PDT
In reply to: Good News, Bad News

I use a machine that is not affected, yet, by this sort of behavior.

Collapse -
Still Hijacked
by aschmidt21 / July 30, 2011 1:24 AM PDT
In reply to: No plan B from me,

A good suggestion, but no dice. Probably my fault for not regularly creating restore points. My oldest isn't old enough. Another question: I thought I'd delete Explorer and Firefox, reinstalling both in hopes of getting rid of this thing. I can delete/reinstall Firefox, but Explorer doesn't show up as deletable in my uninstall program, Revo Uninstall. I can find lots of Explorer files if I search generally, but am afraid to simply delete them. Any advice re deleting Explorer?

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?