Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

google.com will not load but all other websites will

Oct 6, 2012 10:42AM PDT

IE 8, google.com will not load. I can access gmail, yahoo, and every other website but google.com. I am running XP. Tried pinging google through command mode, 4 timed out tries. Tried looking up host file to see if blocked there and was not. tried uninstalling IE 8 and reinstalling. Tried installing Google Chrome, still will not load google.com. Tried registry cleaning, virus scanning, malwayre bytes, ccCleaner, hijack this, tddskiller and others. The only website that will not load is google. Please help

Discussion is locked

- Collapse -
Answer
Here is the cmd reply
Oct 6, 2012 10:46AM PDT

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ping google.com

Pinging google.com [87.125.87.103] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 87.125.87.103:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>ipconfig/flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Documents and Settings\Owner>ipconfig/release dns

Windows IP Configuration

The operation failed as no adapter is in the state permissible for
this operation.

C:\Documents and Settings\Owner>ipconfig/release

Windows IP Configuration

No operation can be performed on Local Area Connection while it has its media di
sconnected.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 0.0.0.0
Subnet Mask . . . . . . . . . . . : 0.0.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Owner>ipconfig/renew

Windows IP Configuration

No operation can be performed on Local Area Connection while it has its media di
sconnected.

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.1.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

C:\Documents and Settings\Owner>ping www.google.com

Pinging www.google.com [87.125.87.99] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 87.125.87.99:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>

- Collapse -
i have same problem
Dec 13, 2012 12:14PM PST

Did you ever solve this issue? My system is doing the same exact thing and i have scanned with many different anti malware and anti virus programs with no solution. Please let me know if you found a solution ti this issue.

- Collapse -
Suggestions
Dec 13, 2012 12:57PM PST

Hi,

Try performing the following from a command prompt:
"TRACERT 87.125.87.99" and see where it fails.

I suspect you may have a DNS problem as, from what I can find, Google's IP would be 74.125.226.32.

In your IP configuration, (Start -> Control Panel -> Network and Sharing -> Chang Adapter Settings -> Double-click your connection -> Properties -> "Select Internet Protocol Version 4" and then click Properties. On the bottom half of the screen, select "Use the following DNS server address" and enter 4.2.2.4 in the first one and 208.67.220.220 for the second. These are two publicly accessible DNS servers which should be "clean". Save, close, reboot. Now try accessing Google. Also ping Google and see what IP is displayed.