Question

Google Chrome Freezing Constantly

Hi again,

Been having a problem with Google Chrome for the past few days. Every so often, it will freeze with a not responding message at the top and once I close it, it refuses to open again. This usually ends with me having to remove and reinstall Chrome which I've had to do five times in the last few days.

At first, I put it down to a certain pop up heavy site I visited a couple of times but it has happened again while only on trusted sites. Using Windows 8 by the way.

Has anyone got any idea how to stop this? I've checked for extensions to chrome but can't find anything out of the ordinary.

Thanks

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Comments
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Answer
There's a lack of detail here.

While I'll write to reset chrome first (google tells how) I can't guess what sites you go to. Chrome and many browsers can do this without protection on bad or very heavy sites.

Unless more is known I have to write this is normal on some sites.

I use chrome but added Web Of Trust and Adblock+. Also I use Firefox if Chrome freezes on a site. So for me, I never worry about the issue you are asking about since I have a spare browser.

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Computer going a bit mental now

I'm at the end of my tether with this crap now.

I let a McAffee scan run for an hour and it found about three PUPs which I quarantined. I reinstalled Chrome and added the Adblock extension like you suggested.

I noticed I'm now getting a weird options menu I've never seen before popping up every time I start the computer called 'Performance Options'. Here's a pic - https://postimg.org/image/tm2r38ngv/ . I'm useless with the technical stuff so had no idea what this is so I selected cancel the first time. Minutes later, all the software lists disappeared from my pink apps screen. So next time, I selected programs and OK.

All was well for a few hours but I kept getting a message telling me the memory was full or something like that. Then out of the blue, the right side of the screen goes black (on chrome) then as I try to navigate, the whole screeen goes black with only the clock and maybe an icon or two visible and nothing works. So thinking my computer was under attack, I just knocked the thing straight off.

Anyone got any idea what's going on and how to restore the computer to normal healthy working order? I'm on the verge of giving up and ordering a new computer here.

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The thing is, reinstalling Chrome will not remove extenstion

And more. Resetting Chrome is my choice here. However you have McAffee which is known for all sorts of slow PC behaviors.

The Windows OS does NOT report memory full so my bet is McAffee is playing up again. I don't support that suite and have not installed it for over a decade.

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Have already removed and reinstalled Chrome several times this week with the repeated freezing. Often after restarting post crash, it plain refused to load after that and even stopped the internet working. Or does resetting mean something? Apologies - bit of a lamebrain when it comes to tech stuff.

Have you seen the Performance Options menu I posted before? Is that meant to come up or is it a virus? I ask as in almost three years of using this computer, I've never seen it before today. And which option would you select?

Thanks

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This is just about Chrome. Nothing else.

If you uninstall and reinstall Chrome, you did a trip around the World and are back to where you started. All addins and such are still installed.

This is why folk RESET CHROME. Here's the google on how.
https://www.google.com/search?q=RESET+CHROME

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This is about the Performance Options.

Looks great, don't change it.

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I did reset the defaults yesterday but still, the error repeated. (only twigged what you meant after I posted but couldn't edit)

I was relaxing listening to music on the computer before and I was rudely interrupted with a repeated prompt telling me I needed to restart the computer to fix errors and after another half an hour of scanning I'm back.

Fingers crossed it's fixed.

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Answer
Switch to firefox

That's just chrome being chrome. I have firefox and chrome. I lose a lot of work when chrome crashes.

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Things seem to have sped up since the repair so I think I'll stick with Chrome for now. Always found it easier and quicker than the alternatives (until this week anyway).

If it starts playing up again, I might switch back to IE. I've tried Firefox before and can't imagine having it as my main browser - found it way too slow and unworkable.

Cheers

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.

Ugh....After a day of smooth running and lulling me into a false sense of the security, the problem just came back with a vengeance.

A pop up somehow got past Adblocker and then my internet connections all disappeared, even though the connection was ok and I could get online via mobile or laptop.

So I restarted the computer, so far so good. After minute or so of browsing and Chrome froze again. Just like before it wouldn't load up again and nothing would load on Internet Explorer either, even though the internet connection was present and correct. After restarting about 15 times (really), the internet finally came back on and allowed me to start chrome again. I've done another Chrome reset without reinstalling but I'm not too optimistic this time.

Would you recommend getting rid of McAfee?

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Have to ask.

Do you think that any adblocker/security suite will protect you from your surfing habits? Do you torrent and such?
Dafydd.

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Weird.

I wonder what site you are going to. It could be just a bad site and there is no way to shield from all bad sites.

Are you protected with what I use? Web Of Trust and adblockers? (No, McAfee is not good enough today.)

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.

Well, I use PirateBay occasionally for TV shows which I otherwise can't watch in the UK. I've done this for a long time and although it's always been pop up heavy, I generally know how to swerve the pop ups and get rid of them quickly. Bear in mind, I've been using Chrome since about 2009 and while I can't deny it's had the occasional crash from time to time and I have had to reinstall it a couple of times before, I've never seen such a regular spate of crashes like I've had in this last week. Clearly something wrong other than my browsing habits. The crash has happened whilst on perfectly legal, harmless sites as well.

I added AdBlocker+ as you recommended yesterday and I have just this minute added WOT so we'll see if those help.

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I fear it's your browsing habits

Dafydd.

Post was last edited on January 19, 2017 5:53 PM PST

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I have had these thoughts myself but if that's the answer then why has it not happened before this week?

Before this week, regularly pop ups would pop up and I'd get rid of them but they wouldn't often crash Chrome and on the rare occasion that they did, I would be able to simply restart it again without any major hassle. Sometimes, I would look and they would be a dozen of harmless pop ups sitting open - you know the ones, the ones that promise to tell you how they got rich etc. Again, easily closed.

I can't think of much about my browsing habits that has changed in the last week that would make it go haywire like this. If anything, I've started being more careful

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Torrent users seem to get hit fastest.

Let's hope your torrent client is not utorrent or a browser addon. Today the only time I torrent is for Linux distros and I use Deluge. Last I checked it was clean.

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I have utorrent but I wouldn't say I'm a regular user. It always opens automatically when I start the computer but I usually close it down unless it's required.

Again, had it for years and no problems.

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My advice

Is to dump that fast. The fact it autoruns is bad enough but I don't want to write more here. Move to another less polluted client.

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Just about ready to take a baseball bat to computer now

OK.

I attempted to get rid of uTorrent like you said but I couldn't get it to uninstall. I've changed the settings so that it no longer starts up automatically though so I no longer see it unless I choose to use it.

Earlier after yet another half hour of Chrome crashing and multiple restarts of the computer, I decided to give Firefox a try. It was working well and wasn't slow like I remembered it last time I tried it. So far so good then later, after unpacking some rar files (perfectly safe ones before anyone asks lol), suddenly no webpages would load anymore and it was like I had no connection although there's no problems with the connection and Internet works fine on my Laptop, TV and Mobile. Had to restart computer about ten times before Firefox would allow me to load any webpages.

So as Firefox has also played up now, I'm thinking Chrome maybe wasn't the problem and it's something deeper in the computer.

Anyone got any ideas? Thanks

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Since you still have uTorrent

I have to leave you with that known bad thing. In fact as a rule I don't go near client machines where there's torrents. Too crazy for me.

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Answer
Lack Of Details

Maybe, you should try reinstalling the chrome or try removing all the previous history and caches and pacth it up once again.

I had this problem a few days back and that is what I did to vanish it.

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*

I've reinstalled Chrome several times this week. It tends to correct the problem for about a half a day or so then the crashes start again.

Deleting the history is something I surprisingly haven't tried yet. The fact I've had an error with Firefox as well makes me think the problem is somewhere other than my browser though.

Cheers

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Answer
Found This Video It My Help.

Found This Video It Helped My Chrome Freezing ProblemsIssues ****


**** Note: link removed as "site promotion" plus site asks for donations. Check the forum polices before you post your own site.

Post was last edited on March 14, 2017 4:28 PM PDT

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How did you "find" this video ?

on WIX ? Confused

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Had to remove this one.

Your member name nearly matches the site and then the reason this has to go is the "donate" section.

Please read the forum policies again.

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All fixed now.

In the end, I phoned McAffee and had a long conversation with them and to cut a long story short, they offered to talk me through the process of fixing the error, on the condition that I upgraded to some new package. I think it was going to cost £130 a year IIRC (much more than the £50 p/y I was already paying).

Naturally, I said no and I immediately removed McAfee and guess what....I haven't had the error once since.

Go figure.

Cheers

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Don't know your browsing habits but...

if you don't torrent or visit dodgy sites then free AV is adequate.
Dafydd.

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Yeah...

I have Avast installed now. No problems so far and I haven't changed my browsing habits tbh. My torrent use is minimal and I'm usually savvy enough to spot dodgy links- but of course, I've been caught out before with them.

At least I now know that my browsing habits were nothing to do with the error. Just have to be that little bit extra cautious.

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Yep! All the best.

Dafydd.

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