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General discussion

Getting my new Sony DVD external drive to play a DVD

Mar 12, 2005 10:52AM PST

I just got a Sony Dual Layer DVD model DRX-710UL. This was my first DVD player of any kind on my computer. when I installed the Nero Software taht came with it, I had Direct Draw Problems. I went to Nero's website and downloaded their updates to the software. Now, the DVD is recognized but the picture is choppy. It will play for 1 second then pause for 2 seconds the sound will continue and then the picture wil start for one second at the point of the audio and the pause, continuously. I do not understand drive speeds and the such. I also updated Direct X to the newest version. Anyone have any ideas for me?

Discussion is locked

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You need more than a Pentium 2.
Mar 12, 2005 11:02AM PST

Tell more about the host PC. So far, there isn't enough written and it appears you need to report the Forum Tip doesn't show for you. It reads "Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution."

Bob

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more problems with same device
Apr 5, 2005 7:34AM PDT

I got a DRX-710UL about 4 months ago at this point. I still haven't been able to get it to work. I have a P4 so speed isn't an issue. If you boot your system and turn the DVD on AFTER you're up and running, the system never sees it. I haven't had time to fiddle with it very much, but it has been very disappointing. I expected more of Sony. I'm looking to return it and find a more reliable alternative.

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If your machine isn't ...
Apr 5, 2005 7:47AM PDT

I suspect you'll have the same issue with another USB 2 device.

Bob