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Computer Help forum

General discussion

Getting an error message at start up.

by BowHunter777 / October 19, 2006 9:21 PM PDT

Hi Guys
A couple of days ago I was installing a Kensington mouse I have but once I got it installed and used for an hour or so I realized it wasn't as good as I remembered so I uninstalled it.OK so no probs there but for some reason now when I start up and get to my desktop I get "SHOW BUTTON ERROR" Error accessing Kensington Mouse Works Driver From Show Buttons Applicat.Then I can just click OK or X it out.Can anybody tell me how I might get rid of this?.Thanx

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Did you check the following...
by eddie11013 / October 20, 2006 5:33 AM PDT

A shot in the dark here, if you are running windows xp, check the following: Right click 'My Computer', select Properties/Hardware tab/Device Manager/plus sign on 'Mice and other pointing devices/right click ps/2 compatible mouse (or whatever is listed)/select properties/driver tab. What/Which driver is listed for the mouse your using now? Maybe click rollback driver? If this helps, just an FYI that one of the ''Mod's'' suggested that you normally don't need to install the drivers for a 'mouse'. Post back if this doesn't help so someone else can maybe give a suggestion. Don't forget 'System Restore' to go back to a time before you installed the other mouse.
Good Luck,

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Thanks but didn't do it....
by BowHunter777 / October 20, 2006 4:41 PM PDT

Thanks for trying Eddie but no that didn't do it.Oh and yea I am using XP SP2.Anybody else have any ideas?.

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Mose error/ msconfig
by billzhills / October 20, 2006 9:45 PM PDT

Error message appears to indicate parts of the un-install failed and Windows is attempting to start a device that no longer exists.

In MSCONFIG (start > Run > "type" msconfig > OK), under Start-up tab, look for a listing related to error message or Kensington mouse. IF it exist un-check box.


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by BowHunter777 / October 21, 2006 6:11 PM PDT
In reply to: Mose error/ msconfig

I found the problem and resolved it.Thanks allot for trying to help guys.

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resolved how?
by billzhills / October 22, 2006 10:19 PM PDT
In reply to: OK

Nice to know should someone elese run into the same issue.


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by BowHunter777 / October 25, 2006 8:56 PM PDT
In reply to: resolved how?

I didn't notice you'd asked how this was resolved.There was a "Mouse Works" program in the ADD REMOVE seperate from "Kensington Mouse" that I didn't notice so I just had to remove that and that solved the problem of the error message I was getting on Start Up.

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