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Question

General Failure then reinstall problem

Nov 28, 2011 2:19AM PST

My virus definition database kept getting a General Failure when I tried to update it. I tried doing a full reinstall of AVG 2012 Free version and when I was installing there was a box that said "Resolve Source" with a long code. My only choice was to click ok. At this point, I don't know what kind of protection, if any that I have nor how to resolve the problem. does anyone know how to fix this?
thanks for any help.

Discussion is locked

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Answer
Reinstallation
Nov 28, 2011 3:56AM PST
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Thanks!!!!!
Nov 28, 2011 9:12AM PST

I followed the directions and was successful at re-installing the AVG 2012 free edition.

Thank you so much. You rock!