Please try to follow AVG 2012 (incl. Previous Versions) Uninstall / Re-Install Instructions.
Should the installation fail, provide us with installation log files and with MSinfo output.
If there is mentioned box with "Resolve Source" displayed again, also provide us with screenshot of it.
Upload requested files to your favourite online storage service and provide us with link.
My virus definition database kept getting a General Failure when I tried to update it. I tried doing a full reinstall of AVG 2012 Free version and when I was installing there was a box that said "Resolve Source" with a long code. My only choice was to click ok. At this point, I don't know what kind of protection, if any that I have nor how to resolve the problem. does anyone know how to fix this?
thanks for any help.