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Question

GeForce 310M not showing up in Device Manager (Windows 7 64b

by merton_pride / June 8, 2013 11:08 AM PDT

My laptop (Asus U43jc Windows 7 64bit) about a week ago decided it didn't like the Nvidia 310M graphics card it's had since I bought it two years ago. I was trying to update the driver - from the Nvidia website - and it said there was no compatible hardware. So I went to Device Manager and the Nvidia card was gone and replaced with "Standard VGA Graphics Adapter" with a yellow exclamation point. I've tried uninstalling everything Nvidia (including cleaning the registry) and restarting, downloading the latest driver, downloading older drivers, downloading the driver from the Asus website instead, looking in BIOS for any kind of option related to chipsets, onboard devices, PCI, (BIOS is definitely up to date), cleaning the RAM, cleaning the dust out of the inside of the laptop, doing all of these things in Safe Mode, nothing has worked. The computer used to show the 310M for varying amounts of time after rebooting before being replaced, now it doesn't show up for anything.

I tried downloading drivers from both the Asus and Nvidia sites, with any number of uninstalling and rebooting in between. The Standard VGA Graphics Adapter says "This device cannot start. (Code 10)" However over the past couple of days it's shown a handful of different errors. Device Manager claims that the Standard Adapter's driver is up to date and the Asus website has no updated driver for it (even though it's from 2006). I've tried updating it, disabling it, uninstalling it, no change. I restart and it's back, I scan for hardware changes and Nvidia isn't there. I can't system restore because my computer deletes restore points. Is my graphics card just dead? Do I have to clean install windows? Help me!!!

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