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General discussion

Gateway plasma tv 42 inch - Black vertical line problem

by paulvcarter1964 Nov 23, 2005 11:29PM PST

I have the gateway 42 inch, bought december 2003, now I have a two inch solid black line down the screen. The tv is not used heavily and is well cared for.

The service dept. at Gateway want $50 to look, $400 to come out and an additional $1000 in parts (they will credit any parts not used...ha ha). So $1500 to fix (no guarantee either) a two year old tv.

Anyone have any ideas what it is or what to do?????

Sobbing on Thanksgiving day

Paul. (NYC)

Discussion is locked

3 Posts
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Iam so sorry to hear about your problem a little advice
by stewart norrie Nov 24, 2005 4:46AM PST

Before I bought my 65" Sony hi-def t.v.. I looked in the phone book for service centers in my area, I found 3 Sony service centers here in San Jose ca. That is why I bought this t.v. This set is 2 years old and Ive had problems twice. and the set was repaired at my house, Just dont buy on line or from cumpoutor co. like Dell anyway I hope things work out for you happy holidays to you cadillacstew@aol.com

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Thanks, good advice
by paulvcarter1964 Nov 25, 2005 10:15PM PST

I actually won the t.v. so the choice of manuf. wasn't mine. I'm not a gateway fan and less so now. Sony always seem to have people willing to repair them, I may well go that way for the next one.

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Black vertical lines
by fixitdave Feb 2, 2009 5:02PM PST

Hello paulvcarter1964,

I'm sorry you have not been given a clear ansewer on how to repair your TV. I know how to fix the problem you are having (1.5 inch Black vertical lines that come and go) If you still need help fixing your Plasma TV please feel free to message me @ pleasefixitdave@yahoo.com or just give me a call @ 1-503-432-9904 and I'll help you fix your TV buddy! Ask for Dave!

Talk to you later buddy!

Dave
pleasefixitdave@yahoo.com

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