Gateway Ping Problem on Wireless Connection

Not working for me. Disabled the fireall on the router and it still will not ping the gateway. Any other ideas?

the only way I was able to get this thing to work was to connect to a non-secure network from one of my neighbors in my building that it detected. Definitely not ideal, the connection is very slow.

It's pretty lousy that there is no good solution for connecting to a secure network.

I am having the gateway ping problem on a WIRED connection. Not wireless. Is the solution still the same?

The solution in the sticky seems to be that WPA will work and WEP will not. That's fine, I don't mind switching over, however, this will not solve my problem because with a wired connection there is no place (or need?) to enter a WPA key.

Or am I reading the sticky wrong and missing another reason why this isn't working?

It's a bum router port, router, oddball router settings, cable or the device (TV.)

2 comments?

1. WEP might work. But since it's too easy for a kid to swat down your connection it is just a bad idea.
2. I use a netbook to check if the other end of the cable is working by the TV. If the netbook won't connect, the tv won't either.
Bob

The other end works when connected to the PS3 that sits next to the tv.

Thanks for the suggestions but I cannot see any issue with my setup. Router port is fine as evidenced by the PS3 working. The router is running 7 computers in all, 5 wired and 2 wirelessly without any issues. The router settings are fine for my current purposes (if they need to change for the TV I need to know what those changes are). The cable is also fine since PS3 works.

Which leaves the TV. If my brand new Samsung is the issue I need to determine that within the 30 day store warranty.

My comment was to test the line (ethernet) and you did that. Game over. It's a Samsung thing/problem.

HOWEVER there are rare old routers that would not hand out an IP on a port to another MAC address. Very rare but now that you think the line is good then move it to the TV then power off the router, power up the router and then head to the TV one last time.

And the old issue of ETHERNET PAIRS haunted another owner. They had made their own cable and used the pairs 1,2 3,4 5,6 and 7,8! Ouch. I carried in my own cable which worked and how can you avoid the discussion why pairs matter? Better yet, try to explain to folk why one device works and the next fails when the pairs are amiss.
Bob

Good stuff, proffitt. I'll try it.

I'm using store bought cables now.

I believe the PS3 has AUTO MDIX. (please google that.)

This is why I always bring my own cable and laptop so I can sniff that issue out. Yes the store bought cable could be fine but what if it was a crossover cable? The PS3 would work and the TV fail.
Bob

Thanks, but still not right.

Tried a new cable. Tried a reboot with TV connected. Still stumped.

I'm really beginning to think it is something in my router settings. Although I have no idea what it could be.

Here on some hundred (thousand?) routers I only needed the settings I noted in our Cnet Networking forum.

If you say so, why not share what's not stock?

I consider myself only semi- knowledgeable in this kind of stuff and I am doing this from memory since I am not at home at the moment but here goes.

I have a Linksys (pre-Cisco) WRT600n I have a few static ip addresses setup since I have some functionality that requires this. One of the ip addresses goes to a Linux web and app server, Another goes to my personal computer. There is only one other PC that runs pretty much constantly, it is a pc and it acquires a new ip address at every reboot (DHCP ?).

The other devices connected to the router are used sparingly, daughters' laptops, PS3, etc., and also use DHCP.

The gateway is the default Linksys (192.168.1.1). I have tried to manually assign a DHCP reservation (?) to the Samsung and I have tried to let it do it automatically, neither seems to work.

When I assign a the Samsung's MAC address a static DHCP reservation it actually is displayed as a static "dns" on the main page of the router's admin area. Which doesn't make sense to me.

Any more info that I can supply? I will do my best.

That helps. A common issue I run into is the dhcp range and the reserved addresses are in conflict. You may have to re-re-review this area.

So far for clients like the tv, I have never given it a reservation or entered a mac address. In fact the entire area of mac filters is so often a failed network (good money for my friends) that I never suggest that.
Bob

Can you elaborate on this?

I've played with the DHCP range even making it as large as ***.***.*.2 to 201.

When you say reserved addresses, are you talking about reserved by the router or the TV? Where do I see these reserved addresses?

Does the gateway need to be a certain ip, i.e. 192.168.0.1 or 192.168.1.1?

Is there anything in the Samsung manual or forums that cover this setup?

Thanks for all of your help

No. Your setup is quite expert. I'd have to sit down and sketch it all out to see where the issue is. I know you feel abandoned but when we have a complicated setup, they do tend to be unsupportable.
Bob

Just to keep an update going, after a visit from the Geek Squad. I was told to call Samsung directly and there may be some software that I need to copy off of the connection disk that came with the TV (for loading on my PC).

Several calls later, I get to the tier 2 support and someone who is at least as knowledgeable as myself, and maybe more.

Her solution was that I needed to buy a Samsung Blue Ray player and hook it up since it has the diagnostic tools to test the connection and pinpoint the problem. I really do not want to buy a Blue Ray player simply to test the connection, then return it afterwards since I already have the PS3 for Blue Ray playback.

Another suggestions was that I should change the channel that my router is on to either 1, 6, or 11. Obviously, this is only relevant to a wireless connection.

So, I'm kind of on my own. My next step will be to put the ip of the TV in the DMZ of my router. My question is how dangerous is this? How open to harm (hacking, virus, etc.) is this TV if it is the DMZ?

If this doesn't work I will probably have to return the TV for a model that will.

Thanks for any advice.

Have a WRT610N Linksys Router and I am trying to use a WIS09ABGN WiFi stick. Everything is fine until the Gateway Ping test. Don't blame the Router, all my other equipment works (wired and wireless). Even the TV connects when wired. The automatic set works in wired mode.

I have pre-assigned DHCP IP Addresses, so I manually configured the settings on my LN46C630 and all the tweaks mentioned here have failed.

I have seen posts dating back to 2009 from lots of dissatisfied Samsung owners on this issue and there is nothing useful from Samsung. What a farce.

Up here in Canada the useless WIS09ABGN costs more than $130, add me to the list of Future LG or Sony products.

Sorry but that has failed for me far too many times.

We have a post in the CNET Networking forum and I need to update it about a new finding about router firewalls and longer passwords (hint? turn off and keep the passwords short.)
Bob

Above a member revealed a very custom network setup that I had to write that it would take a near guru to configure. For the rest of us with more comment setups I posted the following.

"To help other Samsung owners along I created this sticky post in the Networking forum at http://forums.cnet.com/5208-7589_102-0.html?threadID=378511&tag=forums06;forum-threads "
Bob

I had been having the problems with the WRT610N Linksys Router working with the WIS09ABGN WiFi stick attached to my LN46C630 TV. No matter what, I could not resolve the "Gateway Ping" issue (see my October 14, 2010 12:44 PM PDT post).

There must have been some type of a software glitch with the TV, because when I connected the WIS09ABGN to a Samsung Blue-Ray player, access was immediate and problem-free.

I hope this helps someone.....

One Samsung stick may work on some sets/players but not all Samsung devices. This has created issues but if you create a new post you can ask if your stick works with this or that device.

However if you update firmware on a TV you often find you have to re-setup the wifi connection. Many are challenged at that point.
Bob

In the Cnet Networking forum we have a sticky for Samsung owners to start with.

But NYCubfan lead off with "after finding my network and entering all IP information, I'm getting an error on the Gateway Ping" which means it's not a stock setup. While we can discuss that configure your network is not done by Samsung (it's not a Samsung product or service) the configuration they went with is known to be problematic.

Many regret any networking product due to how hard it appears to set up. If you want to start a discussion in the networking forum, go ahead but please lead off with the details. Your post is not one we can tackle networking but asked if you need professional help. My suggestion is to try it the Cnet Networking Forum way.
Bob

Please HELP!!!

So my set-up is:

~cable internet into PC through Cox
~D-Link DIR-615 wireless N router, connected via ethernet cable to Cox cable internet

I have D-Link set up to WAP-Personal, broadcasting, firewall OFF, SSID = dlink

I set the DVD players IP address to a separate one than the IPs given to the main PC or the router.

I have tried to:

1)Under "network settings" had the dvd find the wireless network, I have entered the security key, left the other settings on "auto", then tested network....stops at gateway ping

2)Under "network settings", kept the wireless network and security key, then manually entered IP, subnet, default gateway and DNS, then tested network....stops at gateway ping

I have even tried unplugging the dvd player, unplugging the D-link router, unplugging the modem, waiting 5 mins., plugging them back in in reverse order and trying the above steps again....STILL stops at gateway ping.

I have called Samsung, absolutely NO help there, I have called Cox with even worse resluts...I cannot find a number for D-Link...

I've no idea what to do to get this dvd player to connect to the wireless internet so I can use the Netflix and Pandora functions.

Any Suggestions?

My UN32B6000 TV with WIS09ABGN WiFi stick would not even see my WiFi network until I changed from WEP key - no encryption, to WPA2/PSK authentication with AES-CCMP encryption, which is default on most ISP supplied WLAN routers nowadays.

As soon as I did this the Network showed up on TV & after selection it connected automatically - the Network ping test worked all the way through & I had Internet based Infolink working on it.

Richard

"I set the DVD players IP address to a separate one than the IPs given to the main PC or the router."

Sadly I would have let the device obtain the IP address automatically. Your setup has failed me too many times.
Bob

I changed the router security key. The original 8 character password had a "*" on the end of it, which I noticed was wrong according to the instructions on my router's web site, so I deleted that star and replaced it with a number.

I then went back to my dvd player. Went into "network settings" had it locate the wireless network and entered the new security key/password. I changed the settings to "auto" for the IP, sub., gateway, etc. and then did another network test. BINGO! Passed with flying colors(or checkmarks)!