Samsung forum

Question

Gateway Ping Failure-Samsung Smart TV 7000 Series

by miss_paris_miss_ny / July 3, 2013 1:56 PM PDT

I'm beyond frustrated.

I'm able to connect my computer and cell phone to my wifi flawless, however, the lan adapter is hung up on the "gateway ping" fail.

What the heck is going on?

I can't even sign on automatically through my wifi and had to enter the ip address, subnet mask, gateway, and dns manually and it just stops at gateway ping.

do i buy a new adapter?

do i buy a new router?

help. i'm about to throw my heel through my TV!

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All Answers

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Answer
AND in addition...
by miss_paris_miss_ny / July 3, 2013 1:58 PM PDT

i've restarted my modem, my router, and i factory restored my television.

help!

Collapse -
Sorry but details are a bit slim here.
by R. Proffitt Forum moderator / July 4, 2013 7:47 AM PDT
In reply to: AND in addition...

There are routers that don't work quite right such as this bridge the router maker fixed eventually.
http://www.tp-link.com/en/article/?faqid=510

There are some that want to claim this is a bug in the Samsung product but as you dive deeper you see Samsung was just being strict about IP.
Bob

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