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Question

Gateway NV53 shuts off 15 seconds after boot

Feb 3, 2015 6:46AM PST

Hi,
I have had this Gateway Nv53 for a few years and a while ago I dropped it. Sent it to the factory for repair and they supposedly fixed the only problem, a faulty power switch. Well since then it has lain unused but now when I try to boot it up the fan rapidly accelerates and within 15 seconds the computer shuts off. It is a Gateway NV53 model number MS2285 All help is appreciated.

Discussion is locked

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Clarification Request
Did you try this generic reset?
Feb 3, 2015 7:12AM PST
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Answer
Look inside and see if the ....
Feb 3, 2015 6:52AM PST

....heatsink was knocked off by the drop. A very common problem for dropped and early shipped computers. I think later they epoxied the heatsinks on to stop that happening.

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(NT) nevermind, I see it's a laptop
Feb 3, 2015 6:53AM PST