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Question

Gateway M-1634u shuts off intermittently.

Jun 19, 2011 12:12PM PDT

My Gateway M-1634u shuts off intermittently. I believe it is an overheat problem. I have recently used a monitoring program and recorded cpu temperatures from 118F-136F. I would like to update my bios to the latest version, but am having problems finding the latest bios update. Can you help?.

Discussion is locked

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Answer
Cool It Off
Jun 19, 2011 1:37PM PDT

Open up the computer casing and blow out all the dust from around the processor, the fans and vents.. Make sure that the cooling fans are working especially the one that cools the heatsink/processor area.

Tried a cooling pad yet?

Hope this helps.

Grif

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Did that.
Jun 19, 2011 11:54PM PDT

Let me clarify further...I already dusted out the area around the fan and cpu. Also, the case cover around them has been removed and i have an external fan directly underneath. The recorded temperatures listed above are with the computer in this condition.

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Look it over and reply...
Jun 20, 2011 12:09AM PDT

Then it maybe time to redo the cpu thermal paste. verify that its OK and/or recheck the HSF setup is fully seated and functional, not loose or spatted cpu paste. If you had done the cpu thermal paste, understand only a little is needed, too much can hurt the properties of operation. Also, if this came "pre-installed" with thermal pad applied, remove and clean all of it away before putting new paste in its place. Some users actually add on top of the thermal pad and that isn't correct. Check the bios "over temp" setting if that setting is reached, then you know the PC is reacting correctly to over-temp. Alas, is the HSF the one that came with the system? Is this maybe an after-market one? Also, is this system the same as day-1, any changes, etc.. please provide. Please check the PSU fan, is it running?

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Bios over temp?
Jun 21, 2011 6:14AM PDT

How do I check the bios over temp settings? I have very little experience dealing with bios.

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factory original
Jun 21, 2011 6:21AM PDT

Everything inside is factory. I will have to take a look to see if the "HSF" setup is fully seated. The PSU fan runs, but it sounds as though it is varying in speed, sort of a faster, slower, faster, slower, sound constantly. Not sure if that is normal. Yes, it is a laptop, and the battery is original.

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Good to read.
Jun 21, 2011 6:46AM PDT

Now that we know the compound is factory, spend one or two dollars for fresh compound.

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Where?
Jun 22, 2011 8:11AM PDT

On the CPU there is what appears to be a copper bar that runs from the top of the CPU to the fan. It looks like the fan cools the copper bar.

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(NT) Where you want thermal energy to transfer.
Jun 22, 2011 8:23AM PDT
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Hope this helps
Jun 22, 2011 8:43AM PDT

Just a note, on most laptop fan control. the laptop will allow fan control or operation as needed, so if its real hot, it will spin faster(RPM) and that's what is needed. You may notice when you had it on day 1 it tended to be cooler or fresher and didn't need high RPMs as it did what was needed. Now, that's aged and maybe needs cleaning, the over effect is its hotter now. One common fix is to re-apply the cpu paste after the old paste is cleaned and remount it etc.. That should cure many over-temp problems. As for the "over-temp" setting disregard as that's usually a desktop item, laptops are pretty much set-up for best operation as is. Also in regard to fan control, if it applies to you but check the support website. They may have a newer fan control pgm., which some laptop may benefit from, but that's WAG on my part. It's worth the check to find out. Older batteries to if constant recharging may cause a heat level to rise, so its worth the effort to get a new one, old batteries tend to do odd things and there no real cure other than replace from a trusted battery source.

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I am currently having the same problem.
Dec 14, 2012 12:11AM PST

Ive actually had the problem for several years. I put the laptop up and just got it back out. Runs great when it runs. Does the varying speed thing as well. Where you able to fix yours? Thanks a million!

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In case they don't come back.
Dec 14, 2012 12:17AM PST

Yes. I've used both canned air and in really bad situations had to open it up to clean and in a few cases had to refresh/replace the thermal paste.

I won't carry on further here. Make a new post with the make, model, age and story so you get the best advice.
Bob

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Nod to a dollar THERMAL PASTE or compound.
Jun 20, 2011 2:12AM PDT

Some get distracted by measuring CPU temps where one dollar could fix it or remove this from the discussion.

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Answer
Ohhh a laptop
Jun 20, 2011 4:04AM PDT

I did a quick check and find that this is a laptop. Also, this is the Turion chipset and/or AMD install. I find these tend to run a little hotter. On top of this, if the battery is the old one that came with the laptop it maybe exhibiting the constant charging cycle which in turn causes added heat. Overall, it builds-up and the laptop will run hotter. Finally, if the laptop allow ease of access, clean it out and the exit/exhaust holes or the tubing if so installed. The minor build-up of dust will be a hassle so a true wiping down is more beneficial that a brush off. I maintain that the cpu paste should be done and this is laptop with added care. adios