Computer Help forum


Gateway laptop/touch pad issue, freezing

by robrote / August 22, 2011 7:25 AM PDT

I am using a Gateway laptop model MT6840, Vista SP2. The problem I am experiencing is when I go from running on battery to plugging in the AC adapter. When I plug in, the touch pad freezes and works very poorly,

If I reboot, it seems to correct the issue. I have re-installed windows, did all my driver updates, but nothing seems to fix this issue. Please help.

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All Answers

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Looks grim.
by R. Proffitt Forum moderator / August 22, 2011 8:31 AM PDT

Given the story it sounds like a system fault. How much does Gateway want to fix it?

And what did I do? I use an external mouse.

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by robrote / August 22, 2011 11:00 AM PDT

Having Gateway fix it is not an option given the age of the laptop etc. It seems to work fine when rebooted. Didn't know if there was a setting that I was missing.

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Unlikely to be a setting.
by R. Proffitt Forum moderator / August 22, 2011 11:03 AM PDT
In reply to: additional

Since it was restored to factory the settings would be been proper.

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