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Gateway GP6-400 Windows 98 no sound

by wait3264 / April 14, 2008 8:05 AM PDT

I reinstaslled Windows 98 and since I did. I can't get the sound to work. The sound is Creative SoundBlaster integrated on motherboard. I downloaded the driver from Gateway and installed it and it didn't work. I get a yellow exclamation point in Device Manager. When I reboot, it recognizes a devioe, but I can't get the driver to install correctly. I had an old SB Live sound card from another Gateway and tried that. That didn't work either. Went to local guy and he tried other cards, no luck.
System Info:
Windows 98 (build 4.10.1998)
Processor: 400 MHz Pentium II
Intel Board WS440BX AA719570209 Intel BIOS
256 MB RAM
Other Devices: Creative Gameport Joystick Creative Multimedia Interface
Any ideas? I am determined to get it working. I would like to keep the computer to play older games. By the way, everything else works great.
Thanks, Kay

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Is this the R1, R2 or R3 board?
by R. Proffitt Forum moderator / April 14, 2008 8:30 AM PDT

But in all cases there are motherboard drivers you need to install so get those from Intel or Gateway before you try the sound card. Also I found most to not really know what sound card they have. Can you tell me the CT_____ (number) from that card?

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No Sound Gateway Windows 98
by wait3264 / April 14, 2008 9:33 PM PDT

How do I determine if it is R1, R2, or R3? Where would I find the CT #? I went to the Gateway site and downloaded all the drivers for the computer, BIOS, NIC card, video card and sound. Thesev were the results when I did thier scan.

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For the revision I have to inspect the board.
by R. Proffitt Forum moderator / April 14, 2008 10:21 PM PDT

Sorry but I rarely find software to report such minor details. Same for the sound card. I unplug it and look for identifying numbers.

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Board numbers
by wait3264 / April 15, 2008 7:43 AM PDT

I will do that, I'll try and get all the numbers off the board.

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