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Gateway Computer Battery Problems

by wgoebel2 / November 3, 2014 1:23 AM PST

I have a gateway sa1 laptop that is probably like 5 years old. It had been sitting for a while when I pulled it out to use it again. The computer was showing a fully charged battery but would die instantaneously when I unplugged the adapter. I figured it was a bad battery so I bought a new one off of eBay. The new battery is saying 0% charged(plugged in, not charging). So I found a bunch of videos on YouTube about Uninstalling the battery software and I tried it 3 or 4 different ways but the battery still says plugged in, not charging. I should also mention that I checked the wear on both batteries and the old battery is and 54% and the new one is at 4%. I'm starting to think both batteries are fine and there's some kind of connection issue. I and to should note both batteries click in to the computer fine and are not loosely attached. Anyone have any ideas on what else I can try?

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All Answers

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You could try this.
by Dafydd Forum moderator / November 3, 2014 1:38 AM PST
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Let's check battery specs.
by R. Proffitt Forum moderator / November 3, 2014 1:38 AM PST

300 cycle rated so that's about 18 months till they are old. You have a battery 5 years old that could have damage the charging circuit. Let's go with your connection issue. That would be mechanical and should result in no charging at all. I'd try a new motherboard and charger.

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by Willy / November 3, 2014 2:02 AM PST

You seem to have done the obvious but when it comes to laptop batteries , issues do arise. I gather the eBAy replacement is actually new, not a rebuild or used one. On top of that, simply allow the battery to charge, leave it alone for 30mins.. Next, you will need to remove(delete) the ACPI setting from the device mgr. area and once done, right click on the same listing area, find any changes(it should auto rebuild). Thus, will return the listing back again within the batteries list. This excludes any actual s/w install that the vendor may supply, though related. You have refreshed the battery settings. Google further if you care to for your laptop.

As stated your charging PCB within the laptop maybe kaput or cracked, in other words, damaged. Only a replacement mtrbd. or if separate PCB, replaced. Batteries themselves MUST be the correct part#.EBay vendors may resell so-called "duds" that were recalls as battery issues were known to happen.

A parting shot, some AC adapters can be bad as well, due to strained wiring or crimped(breaking wires) or stressed wiring as broken only strands remain unable to pass current in a timely manner. Yes, voltage is present but weak amps and the adapter must also be the correct one.

tada -----Willy Happy

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charging regulator on mobo
by James Denison / November 3, 2014 6:07 AM PST

which sometimes burn out. May be an add-on device.

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