I am trying to find out if anyone else out there has had a problem with the audio on their Gateway 838GM. My desktop apparently has only analog sound (Gateway has admitted that this is not what should be on the system). I have had difficulty getting assistance and the PC can't be returned b/c it has my husband's confidential client files on the hard drive.
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?