This needs some sleuthing.
1. Do those 2 or 3 people have the same email-program? And is that different from all the other senders?
2. Do those 2 or 3 people use the same anti-virus-addon for their mail program? And is that different for all the other senders?
3. Maybe it's event the combination of a particular email-program and a particular antivirus-addon.
4. Does the same happen (seen from the receivers side) for such a mail with:
a. Another version of Outlook (2000, 2002, 2003, 2007 to chose from)
b. The same version of Outlook on another machine?
c. The same version of Outlook with another version of IE
Especially the question from #4 are difficult to answer. Maybe you should be happy with having a workaround using gmail, if #1 through #3 don't give enough clues to solve it at the senders side.
Kees
Hi
I see the question has been asked before, but I can't seem to find an explanation or solution!
Emails to me from certain people (two or three only) arrive with the attachment included in the body of the mail, as garbled code. This also happens to html messages from the same people. From anyone else, the attachments etc arrive fine.
When I view the messages in gmail they are fine (i.e. no problem from the senders' side). If I forward the problem mail from gmail to my Outlook, the post is fine.
If I reply to the garbled message and the correspondent replies, including the attachments again, they come through fine.
Presumably there must be a problem with the way my Outlook is handling their email format, but I don't know what to do about it!
Oh - the problem just started suddenly for no apparent reason that I can see. I'm using Windows 7 and Outlook 2003.
Thanks
Sally
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