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Resolved Question

Gaming PC has been extremely slow and troublesome lately

Jul 10, 2018 3:34PM PDT

I purchased a premade IBuyPower gaming PC at BestBuy around 2 years ago and it has been working very well until around a year ago when my PC began to become very sluggish. My data, CPU, and Memory are frequently maxed out in task manager by Service Host processes. I've run virus scans from Malwarebytes, CCleaer, Avast, and AdwCleaner and nothing has been detected in the weekly scans I've been doing over the past few months.

Google Chrome and Discord also have been taking up an extreme amount of memory and CPU lately, to the point where I struggle to run any kind of game if I am in a discord voice call.

My Computer info is:

Windows 10
Intel Core I7 6700, 3.40GHz
4095MB Nvidia GeForce GTX 970
8 Gb of RAM

Discussion is locked

Aria231 has chosen the best answer to their question. View answer

Best Answer

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A Speccy reading. For the report at obmGygBdxwQx0e7rrdHYVe3
Jul 10, 2018 5:49PM PDT

1. You have the RAM in single channel mode. This will affect so many areas such as frame rates in games and take a bite out of the CPU and GPU performance. This should be addressed when possible with a second stick of same make and model.

2. BIOS is woefully out of date. https://www.gigabyte.com/Motherboard/GA-H110M-S2H-rev-10#support-dl-bios

3. CPU CORE: 0.540 V seems awfully low. Could be that out of date BIOS or Speccy couldn't read it. Go see what CPUz reports but the BIOS is out of date by, well, just too far to expect this to work in top gear.

4. WD HDD is in great shape. Nothing to note here.

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Updated BIOS
Jul 10, 2018 6:53PM PDT

Thank you for the advice, I updated my BIOS and it did raise the CPU core voltage as well from .540 V to 1.236 V. I can look into purchasing more ram later on. I appreciate the help!

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This is me speculating.
Jul 11, 2018 7:49AM PDT

If the CPU core voltage was that low it could be throttling so it could run at such a low voltage.

Is it better or not? I can't tell from your post. The new core voltage at 1.236 Volts is about what I expect so that's much better.

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Answer
Needs more detail.
Jul 10, 2018 3:38PM PDT
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reply
Jul 10, 2018 3:57PM PDT

I'm sorry but I don't know very much about about gaming PCs. What other info do I need to provide? I'm unsure about how i can check Smart Values but I had the following setting disabled already. If it helps at all, the main service hosts that tend to create problems are Superfetch and System Interrupts.

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Not here to debate.
Jul 10, 2018 4:03PM PDT

Since you don't know where to look, let's have you share a Web Speccy report link.

Use the next link to create the report and share but DO NOT post the link. Just post the trailing letters and numbers from the link from the report.

Read how at https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web

The setting I noted is very common and a drive with issues will only get worse with you sharing updates so I share this so folk can flip it off before the report so I don't have to wade past all those entries.

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Speccy
Jul 10, 2018 5:12PM PDT

the speccy info is: obmGygBdxwQx0e7rrdHYVe3