Question

Games crashing/freezing on a new pc

Hello
I've bought myself a new pc recently and i've been experiencing random crashes/freezes in games ever since. Doesn't matter if i just launched the game or if i've been playing for hours also when the game freezes my pc doesn't, i can alt tab to desktop and launch something else for example, the temperatures are just fine also reinstalled the whole system. the crashes seem to appear at the beginning of a round/mission mostly so i suppose it could be a ssd issue.
My spec:
Rtx 2080 msi gaming x trio
Ryzen 2700
Msi b450 gaming plus
500gb samsung 860 evo
Corsair rm750x
goodram irdm x 2x8 3000mhz cl16
Grandis 2
Fractal design define R6
Windows 10

Discussion is locked
Answer
Follow
Reply to: Games crashing/freezing on a new pc
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Games crashing/freezing on a new pc
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Re: crashes on new PC

That's a warranty issue. Back to the shop for repair or replacement.

- Collapse -
.

But how can i check if the ssd is actually causing it? I have bought the hardware separately

- Collapse -
Re: SSD

You wrote you bought a new PC. You didn't write "I recently built a new PC". That's quite a difference.

If you suspect the SSD (but why), try another one or a HDD. If you suspect the video card, try another one. Or run diagnostics.
But it can be as simple as updating the BIOS. Are you sure you have the latest version?

- Collapse -
Please folk. Bought a new PC.

Since it's the usual Ryzen start with the latest BIOS, the DRIVERS the motherboard maker tells you to use. I find over and over the builder skips those steps and is now in the land of crash.

CNET Forums