Computer Help forum

Question

game installation help

by billyb0y91 / March 6, 2013 8:10 PM PST

Hi, I'm not very tech-savvy when it comes to this sort of thing. I just bought ANNO1404 on my PC and during installation I get an error message (CRC error?) I have no clue how to fix the problem, here is a screenshot of that message...
http://i46.tinypic.com/5s3z4.png

I bought the game brand-new and have never had this message before.
If anyone can help me resolve this it would be very much appreciated.


Thanks.

Discussion is locked
You are posting a reply to: game installation help
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: game installation help
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: error
by Kees_B Forum moderator / March 6, 2013 8:19 PM PST
In reply to: game installation help

The last 2 lines of the error message are written in plain English. So that's what you should do. Probably they'll say that their disk is OK and your computer hardware (disk drive, motherboard, RAM) is defective. So - to be prepared for that) here are a few other things to try and diagnose the problem.
- install the same disk on another PC - if that fails also, it's most likely a bad disk
- clean the head of the disk drive (head cleaner)
- copy the disk to another disk (using the disk copy option of your favorite burning program) and try that
- go back to the shop and get a replacement that's not corrupted

Kees

Collapse -
Answer
That's a nice rare error!
by R. Proffitt Forum moderator / March 7, 2013 1:34 AM PST
In reply to: game installation help
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.