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General discussion

Game Freeze

Jun 8, 2007 1:02PM PDT

I received a gift of Tiger Woods Pro Tour 07. After I installed it from the disc I was able to play one practice round. I then started building my golfing image. When that was completed, the game stopped working. Whenever I start the game, it gets to the main menu screen and freezes. Only the cursor is responsive. I contacted EA and was told, after they checked out the "dxdiag" I sent them, that I needed to upgrade my graphics card. I then contacted eMachines (Gateway) and was told to get a Radeon 9550/X1050 series. I installed the card. However, there was no improvement. After, a number of e-mails and conversations with EA, ATI and eMachines, the following was determined:
1-The game is installed correctly with no bad files.
2-The graphics card is working properly, since I can run other games that are installed on my system.
3-I probably need to boost my RAM, so that the bigger games, (e.g. Tiger Woods) would run properly.
I am using an eMachine T3104 with 256MB RAM. (However, the "dxdiag" says it is only running 254MB). I am running Windows XP. The DirectX version on the system is 9.0. The TW game requirement is 256MB or more RAM. The Radeon requires 128MB. My question is:
"Will adding extra RAM solve my problem?" And if not are there any other suggestions as to what can help me.

Discussion is locked

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Can't a guy just play his games!!
Jun 8, 2007 1:28PM PDT

You must be getting some sort of error.
anyways, always try and re-install your game, if that doesnt work then your video card is -most- likely the culprit.


What video card do you have?

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Game Freeze Respons
Jun 8, 2007 10:49PM PDT

I have installed and re-installed the game from the disc. I have also loaded the entire contents of the disc onto my hard drive and installed the game from there. The installs have all gone without any problems coming up. I get no error messages during the installs or when I try to run the game. The problems started before I installed the new graphics card and it continues with the new one. The card is an ATI Radeon9550/X1050 series.
When the Main Menu screen comes up, I get background music, a cursor that is moveable and only works on the exit button, and a frozen Tiger Woods figure (it should be moving).