I see they offer Kies and Samsung has been good to not offer if it's incompatible. However with some "rooting" the phone or installing other ROMS, you may have to tell a little more. That is, it should compatible.
I recently bought a Samsung Galaxy Trend Plus and I wanted to manage my content via kies but when I connect the phone to my PC I get a message saying the device is not compatible. Is there any way of resolving this?
I've seen guides but I think this is more of an indictment of the industry. That is, with an Apple they make the whole bundle and can pretty much assure us it will most of the time just work. On Windows PCs with folk hitting the PC with firewalls, more protection and malware, never sure what I'll run into.
Simple things that should never be a problem are. Such as bum front USB ports.
I had this cheap USB to phone cable. Bought in a pack of ten all seemed OK as they all charged phones around the office. But not one works with ADB. http://developer.android.com/tools/help/adb.html
You don't need ADB. It's just my last failure I ran into. It does not mean this is your issue as well. I've had PCs that have troubles, cables, malware, firewalls and such so the question is, did we expect a lot from the owners?
Cameras that make great holiday gifts
Let them start the new year with a step up in photo and video quality from a phone.