Question

Galaxy note 4 Camera question

When i take a photo with the flash it turns the phone completely off. To get it back i must plug in the charger in. Yes it was fully charged.

Discussion is locked
Follow
Reply to: Galaxy note 4 Camera question
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Galaxy note 4 Camera question
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Try a factory reset.

Yes, you have to be sure of your backups, logins and settings but it's what the shop will do before calling it a dead phone.

- Collapse -
Reset? ?

Thats kinda drastic. Is there another way?

- Collapse -
Not drastic to me.

Just last week I did this in another way. I bought a new phone and in about 20 minutes I was all moved over from scratch and the old phone factory reset. So there is a chance you never prepared for this so you could start getting ready since most techs will just factory reset if you hand them your phone.

Uhh, don't hand a tech your phone folk unless you are ready. The techs have to deal with 100s of phones a day so it's all about volume. Next?

- Collapse -
(NT) Thanks

CNET Forums