Galaxy note 4 Camera question

When i take a photo with the flash it turns the phone completely off. To get it back i must plug in the charger in. Yes it was fully charged.

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Reply to: Galaxy note 4 Camera question
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Try a factory reset.

Yes, you have to be sure of your backups, logins and settings but it's what the shop will do before calling it a dead phone.

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Reset? ?

Thats kinda drastic. Is there another way?

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Not drastic to me.

Just last week I did this in another way. I bought a new phone and in about 20 minutes I was all moved over from scratch and the old phone factory reset. So there is a chance you never prepared for this so you could start getting ready since most techs will just factory reset if you hand them your phone.

Uhh, don't hand a tech your phone folk unless you are ready. The techs have to deal with 100s of phones a day so it's all about volume. Next?

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(NT) Thanks

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